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- Tasks: Support users with financial systems, focusing on NetSuite and Emburse.
- Company: Join Modaxo, a global leader in tech for people transportation.
- Benefits: Remote work, competitive salary, and opportunities for travel across EMEA.
- Why this job: Make a real impact by optimising financial systems in a dynamic environment.
- Qualifications: Hands-on experience with NetSuite and strong problem-solving skills.
- Other info: Great career growth potential in a collaborative and innovative team.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Financial Systems Support Analyst role at Modaxo. Modaxo is a global organization that brings together businesses focused on advancing new technologies for people transportation. With more than 40 companies representing over 30 brands, Modaxo has over 3,300 people operating from almost 40 countries.
This remote position is open to candidates based in Portugal, Poland or the UK, and requires occasional travel across the EMEA region, typically once per quarter.
NetSuite – System Administration- Manage user roles, permissions, and access controls to ensure appropriate system access across the organisation.
- Configure system settings, preferences, and customisations in line with business needs.
- Monitor and support key system modules to maintain stability, performance, and reliability.
- Escalate complex cases to NetSuite Support or our implementation partner Macrofin, and manage tickets through closure.
- Manage and maintain third-party SuiteApps (e.g., Zone&Co), including set-up, monitoring, troubleshooting, and coordination with external vendors for timely issue resolution.
- Provide ongoing support to system users, answering questions about functionality, troubleshooting issues, and guidance on best practices and training as needed.
- Create and maintain user documentation, training materials, and resources for the business.
- Collate user feedback and suggestions relative to system improvements and process improvements.
- Customise forms, fields, records, workflows, and reports aligned to the business.
- Implement and maintain integrations with third-party applications.
- Develop and maintain saved searches, reports, and dashboards aligned to business requirements.
- Undertake data imports, exports, and migrations whilst ensuring data accuracy.
- Troubleshoot data-related issues and perform routine data cleansing activities as needed.
- Adhere to governance policy procedures and maintain data quality.
- Identify opportunities for process optimisation and automation within the NetSuite environment.
- Stay informed on new features, upgrades, and best practices relating to NetSuite and associated integrations.
- Assist in NetSuite implementation projects, supporting requirements gathering, configuration, and testing activities.
- Assist with the set-up of new modules, features, and SuiteApps, ensuring alignment with design and requirements.
- Collaborate with implementation partners and internal stakeholders to ensure solutions follow best practices.
- Prepare system documentation, configuration notes, training materials, and knowledge resources.
Financial Systems Support Analyst in London employer: Modaxo
Contact Detail:
Modaxo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Systems Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Modaxo. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! If you have hands-on experience with NetSuite or similar systems, be ready to discuss specific examples during interviews. We want to hear how you've tackled challenges and improved processes.
✨Tip Number 3
Prepare for the unexpected! Brush up on common interview questions related to financial systems support. Think about how you'd handle user issues or system improvements, and be ready to share your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Modaxo.
We think you need these skills to ace Financial Systems Support Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Financial Systems Support Analyst role. Highlight your hands-on experience with NetSuite and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with Modaxo's mission. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles, especially related to financial systems. We’re looking for someone who can think on their feet and help us improve our processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Modaxo!
How to prepare for a job interview at Modaxo
✨Know Your NetSuite Inside Out
Make sure you brush up on your NetSuite knowledge before the interview. Familiarise yourself with its functionalities, especially around user roles, permissions, and customisations. Being able to discuss specific features or recent updates will show that you're proactive and genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles, particularly related to financial systems. Think about times when you had to troubleshoot or optimise processes. This will demonstrate your analytical skills and ability to handle challenges effectively.
✨Be Ready to Discuss User Support Strategies
Since the role involves supporting users, be prepared to talk about your approach to user support. Share experiences where you’ve created training materials or documentation, and how you’ve gathered user feedback for improvements. This shows you understand the importance of user experience.
✨Understand the Bigger Picture
Research Modaxo and its mission in the tech industry. Knowing how your role as a Financial Systems Support Analyst fits into their goals will help you articulate your value. It’s all about connecting people to purpose, so think about how you can contribute to that vision.
