Intelliscape, part of Modaxo, seeks a Service Desk Analyst to be the first point of contact for customers, diagnosing faults and resolving issues across transport technology platforms in the UK public sector. The role emphasises accuracy, SLA adherence and rapid incident resolution.
Working pattern is Monday to Friday, 37.5 hours, hybrid with at least two days in the North Bristol office, and a discretionary bonus along with a comprehensive benefits package.
#J-18808-Ljbffr
Hybrid Service Desk Analyst – Incident Response & SLAs employer: Modaxo
Modaxo is an excellent employer for those seeking a dynamic and flexible work environment, particularly in the realm of data center networking. With a strong emphasis on professional development and collaboration, employees are encouraged to grow their skills while contributing to critical IT infrastructure that ensures high availability and security. The remote-first approach allows for a balanced work-life integration, making it an attractive opportunity for experienced network engineers looking to make a meaningful impact.
