Hybrid Service Desk Analyst - SLA-Driven Support in Bristol

Hybrid Service Desk Analyst - SLA-Driven Support in Bristol

Bristol Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the first point of contact for customers and resolve incidents efficiently.
  • Company: Join Modaxo Inc., a leader in transport technology innovation.
  • Benefits: Enjoy private medical insurance, flexible hours, and career progression opportunities.
  • Other info: Dynamic work environment with a focus on meeting service level targets.
  • Why this job: Make a real impact in an innovative industry while enjoying a hybrid work model.
  • Qualifications: Strong communication skills and a passion for customer support.

The predicted salary is between 30000 - 40000 Β£ per year.

Modaxo Inc. is seeking a Service Desk Analyst in Bristol to act as the first point of contact for customers across Intelliscape's transport technology platforms. You will ensure timely resolution of incidents in a structured environment, meeting service level targets.

This hybrid role offers a perfect balance between office and remote work, with a range of benefits including private medical insurance, flexible working hours, and opportunities for career progression. Join us to make an impact in an innovative industry.

Hybrid Service Desk Analyst - SLA-Driven Support in Bristol employer: Modaxo Inc.

Modaxo Inc. is an excellent employer that values its employees by offering a hybrid work model, allowing for flexibility between office and remote environments. With a strong focus on career progression, comprehensive benefits like private medical insurance, and a supportive work culture, employees are empowered to thrive while making a meaningful impact in the innovative transport technology sector.

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Contact Details:

Modaxo Inc. Recruitment Team

We think you need these skills to ace Hybrid Service Desk Analyst - SLA-Driven Support in Bristol

Customer Service Skills
Incident Management
SLA Management
Problem-Solving Skills
Communication Skills
Technical Support
Time Management