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- Tasks: Provide essential patient support and manage appointments using tech.
- Company: Modality Partnership, a tech-driven healthcare provider in Wokingham.
- Benefits: 20 hours weekly, 27 days annual leave, and flexible working.
- Other info: Fixed-term contract for 1 year with opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: Strong communication skills and customer service experience required.
The predicted salary is between 15000 - 20000 £ per year.
Modality Partnership in Wokingham is seeking a Patient Services Assistant to provide essential patient support and administrative tasks. This role emphasizes the use of technology for managing appointments and queries, contributing to high-quality service in a busy environment.
Ideal candidates will possess strong communication and problem-solving skills alongside relevant customer service experience. The position offers 20 hours of work weekly on a fixed-term contract for 1 year, with attractive benefits including 27 days of annual leave.
Patient Services Specialist — Flexible, Tech‑Driven Support in Wokingham employer: Modality Partnership
Contact Detail:
Modality Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Specialist — Flexible, Tech‑Driven Support in Wokingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Modality Partnership on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the tech side of things! Brush up on any software or tools mentioned in the job description. Showing that we’re tech-savvy can really set us apart during interviews.
✨Tip Number 3
Practice our communication skills! Role-play common patient scenarios with a friend. This will help us feel more confident when discussing how we’d handle queries and appointments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Patient Services Specialist — Flexible, Tech‑Driven Support in Wokingham
Some tips for your application 🫡
Show Off Your Communication Skills: In your application, make sure to highlight your strong communication skills. We want to see how you can effectively convey information and support patients, so share examples of your past experiences where you've excelled in this area.
Tech-Savvy is the Way to Go: Since this role is all about using technology to manage appointments and queries, don’t forget to mention any relevant tech skills you have. Whether it's software you've used or systems you're familiar with, let us know how you can bring that expertise to the table.
Problem-Solving is Key: We’re looking for someone who can think on their feet and tackle challenges head-on. In your application, include specific examples of how you've solved problems in previous roles, especially in customer service settings.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Modality Partnership
✨Know Your Tech
Since the role emphasises tech-driven support, make sure you’re familiar with common appointment management software and tools. Brush up on how to navigate these systems efficiently, as demonstrating your tech-savviness can really impress the interviewers.
✨Showcase Your Communication Skills
Strong communication is key in this role. Prepare examples of how you've effectively communicated with patients or customers in the past. Think about times when you resolved queries or handled difficult situations, and be ready to share those stories.
✨Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Prepare for situational questions where you might need to think on your feet. Practise articulating your thought process clearly, so they can see how you approach challenges.
✨Understand the Company Culture
Research Modality Partnership and their values. Understanding their approach to patient care and technology will help you align your answers with what they’re looking for. It shows genuine interest and can set you apart from other candidates.