Medical Secretary in Wokingham

We are seeking 2 motivated and high-performing Medical Secretaries to join the Wokingham Division of Modality Partnership. This part-time role for 30 hours offers the opportunity to provide a high-quality referral and administrative service, supporting GPs and wider clinical teams to deliver timely, patient-centred care across Primary Care and secondary care pathways. All employees are encouraged to align with and uphold our CARE values. Modality Partnership is proud to be an Equal Opportunities Employer, committed to fair and inclusive recruitment in line with the Equality Act 2010.

Responsibilities

• Working as part of the central secretarial support team to provide a high-quality day to day referral management support service to GPs and other health professionals.
• To ensure appropriate referrals are managed effectively and in a timely manner.
• To assist in the provision of general administrative support to the wider team when required.
• To provide efficient referral co-ordination for GPs and associated health professionals as required.
• To respond to clinical tasks and liaise with hospitals, outside agencies and laboratories as needed.
• To assist clinical staff by making appropriate telephone and electronic referrals.
• To assist clinical staff by obtaining information about the progress status of referrals when requested.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements

• Vaccinations: As part of recruitment to Modality Partnership, vaccination status will be reviewed to support the management of individual and environmental risks. Support will be provided where required, and evidence may be requested for roles where vaccinations are mandatory.
• Right to work: All applicants invited to interview will be required to provide proof of their right to work in the UK.
• References: References must be obtained prior to employment, including one from your current or most recent employer.
• Employment history: Any employment gaps of six weeks or more must be declared.

This is a hands-on referral administration role requiring strong organisational skills, attention to detail, and effective prioritisation. You will manage referrals accurately and on time in line with practice and NHS protocols, working collaboratively with divisional teams and the National Modality Business Support Team to support efficient service delivery. Flexibility, initiative, and the ability to meet deadlines are essential.

Essential Experience

• Working in a high-volume administrative or medical secretarial role.
• Knowledge of GP practice protocols and procedures.
• Experience using NHS systems.
• Competent in MS Word, Outlook, Excel and related software.
• Understanding of medical terminology and referral pathways.

Skills

• Highly accurate typing with advanced word-processing capability.
• Strong diary management skills with the ability to organise and balance workloads.
• Excellent prioritisation skills, ensuring deadlines are met in fast-paced environments.

Personal Qualities

• Professional and reliable approach to work.
• Excellent telephone manner.
• Strong communication skills and attention to detail.

About Us

Our Wokingham practices are part of Modality Partnership, one of the UK's largest GP super-partnerships, serving over 450,000 patients with a workforce of more than 1,500 staff. We are committed to continuous improvement, innovation, and scalable solutions that enhance both patient care and staff experience. At Modality Partnership, our CARE values – Commitment, Accountability, Respect and Excellence – underpin everything we do. You will join a supportive and forward-thinking team that demonstrates these values daily while contributing to service efficiency, quality improvement, and innovative ways of working.

Why Join Us?

• NHS pension scheme
• Minimum 27 days annual leave plus 8