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- Tasks: Lead and support teams in delivering excellent patient services at Smethwick Medical Centre.
- Company: Join the NHS and be part of a dedicated healthcare team.
- Benefits: Competitive pay, full-time hours, and a chance to make a real difference.
- Why this job: Innovate and improve patient care while developing your leadership skills.
- Qualifications: Experience in healthcare admin, strong organisational and communication skills required.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 29000 - 30000 £ per year.
Posting date: 31 March 2026
Salary: £14.15 per hour
Hours: Full time
Closing date: 13 April 2026
Location: Smethwick, B66 3BQ
Company: NHS Jobs
Job type: Permanent
Job reference: E0281-26-0048
Summary
To thrive in this role, you will also have:
- Proven experience in administrative or operational roles within healthcare or primary care
- Strong organisational skills and the ability to prioritise and manage competing workloads
- Effective communication and leadership skills to support teams and stakeholders
- Ability to work flexibly, think innovatively, and deliver solutions to improve day-to-day processes
- Experience collaborating with multiple teams, divisions, or boards to achieve strategic objectives
You will need to remain calm under pressure and lead by example in delivering excellent customer service. If you are looking for a rewarding opportunity where you can lead, innovate, and make a meaningful difference to both patients and colleagues, we want to hear from you. Apply now and take the next step in your leadership journey with Modality Partnership.
Pre-employment Requirements
- Vaccinations: Vaccination status will be reviewed for risk management purposes. Some vaccinations are mandatory where applicable.
- Right to Work: Proof of UK working eligibility required at interview stage. Sponsorship is not available for this role.
- References: Two references required prior to employment, including your current or most recent employer.
- Employment History: Any employment gaps of 6 weeks or more must be explained.
We reserve the right to close this vacancy early.
Senior Patient Services Assistant - Smethwick Medical Centre employer: Modality LLP
Contact Detail:
Modality LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Patient Services Assistant - Smethwick Medical Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at Smethwick Medical Centre or similar places. A friendly chat can sometimes lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient services and leadership. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Show off your organisational skills during the interview! Bring along examples of how you've managed competing workloads or improved processes in previous roles. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in patient care.
We think you need these skills to ace Senior Patient Services Assistant - Smethwick Medical Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Patient Services Assistant role. Highlight your experience in healthcare admin and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your organisational skills and ability to manage workloads effectively.
Showcase Your Communication Skills: Effective communication is key in this role. In your application, give examples of how you've successfully collaborated with teams or stakeholders in the past. We love to see how you lead by example!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Modality LLP
✨Know Your Stuff
Make sure you brush up on your knowledge of the healthcare sector, especially primary care. Familiarise yourself with the specific challenges and innovations in patient services. This will show that you're not just interested in the role but also passionate about making a difference.
✨Showcase Your Organisational Skills
Prepare examples from your past experience where you've successfully managed competing workloads or improved processes. Be ready to discuss how you prioritised tasks and led teams effectively, as this is crucial for the Senior Patient Services Assistant role.
✨Communicate Clearly
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your leadership style and how you handle pressure.
✨Be Ready to Innovate
Think of a few innovative ideas or solutions you've implemented in previous roles that could apply to this position. The interviewers will appreciate your proactive approach and willingness to improve day-to-day processes in patient services.