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- Tasks: Support the clinical team by managing patient pathways and administrative processes.
- Company: Join Modality LLP, a leading provider of NHS community outpatient services.
- Benefits: Enjoy 27+ days annual leave, NHS pension, and flexible working options.
- Other info: Be part of an inclusive team with excellent career development opportunities.
- Why this job: Make a real difference in patient care while developing your career in healthcare.
- Qualifications: Strong organisational skills and a passion for helping others.
The predicted salary is between 29970 - 36483 £ per year.
We are seeking a motivated and high-performing Medical Secretary on a full-time basis to support the clinical team, Team Leader, and other managers in ensuring the specialty is able to deliver safe and effective services whilst also ensuring compliance with contractual access targets such as the 18‑week RTT target and other contractual targets for keeping DNAs to a minimum and issuing clinical correspondence within a set timeframe.
Modality LLP is a large-scale provider of NHS community outpatient and diagnostic services, operating across a number of communities and specialities including Cardiology, Dermatology, Rheumatology, ENT, Gynaecology, Ophthalmology, Orthopaedics and Urology. We also offer a range of diagnostic services including X‑ray, MRI and Ultrasound.
Key Responsibilities
- Co‑coordinate, monitor and initiate appropriate changes within administrative processes along the patient pathway to ensure the patient journey is managed efficiently, smoothly and in accordance with targets and agreed timescales.
- Provide reception duties to support community services clinics, as required.
- Enter patients onto waiting lists and clinics, ensuring all demographic details are correct (addresses, phone numbers, GP details, etc.) and updated correctly in clinical/data systems.
- Undertake the administration of registration, transfers and discharge of patients using the appropriate systems.
- Participate in the validation of system data to ensure that the data held is up‑to‑date and accurate, and recorded appropriately (e.g., patient pathway audits).
- Work flexibly during times of service need or staff absence, including occasional evening and weekend working.
- Courtly and efficiently receive telephone enquiries from patients, carers, and external agencies in relation to appointments and general enquiries, ensuring that accurate records, both manual and electronic, are maintained and appropriate action is taken in a timely manner.
- Receive and process incoming correspondence, paper and electronic, ensuring it reaches the appropriate place within the required deadlines.
Benefits
- NHS pension scheme
- Minimum 27 days annual leave plus 8 bank holidays (pro rata)
- Employee discounts and benefits scheme
- Employee Assistance Programme (EAP)
- Education and career development pathways
- Enhanced family‑friendly policies, flexible working options, and wellbeing support
Equal Opportunities
Modality Partnership is proud to be an Equal Opportunities Employer, committed to fair and inclusive recruitment in line with the Equality Act 2010.
Medical Secretary employer: Modality LLP
Contact Detail:
Modality LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work as Medical Secretaries. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about how you can demonstrate your skills in managing patient pathways and handling administrative tasks efficiently.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've successfully managed multiple tasks or improved processes in previous roles. This will help you stand out as a candidate who can keep things running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretary role. Highlight relevant experience and skills that match the job description, like your ability to manage patient pathways and handle administrative tasks efficiently.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our team at Modality LLP. Keep it concise but impactful!
Showcase Your Attention to Detail: As a Medical Secretary, attention to detail is key. In your application, mention specific examples where you've successfully managed data accuracy or improved administrative processes. This will show us you’re the right person for the job!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Modality LLP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with the key tasks mentioned in the job description, like managing patient pathways and ensuring compliance with targets. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Medical Secretary, you'll be dealing with patients, carers, and external agencies regularly. Prepare examples of how you've effectively communicated in previous roles, whether it's handling enquiries or processing correspondence. Highlighting your ability to maintain accurate records and manage information efficiently will impress the interviewers.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility during times of service need or staff absence. Be ready to discuss situations where you've adapted to changing circumstances or worked collaboratively with a team. Showing that you're a team player who can step up when needed will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.