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For Companies At a Glance
- Tasks: Support clinical teams and improve patient services in a dynamic healthcare environment.
- Company: Join Modality LLP, a leading provider of NHS community outpatient services.
- Benefits: Enjoy NHS pension, employee discounts, flexible working, and career development opportunities.
- Other info: Be part of a diverse team delivering over 120,000 consultations annually.
- Why this job: Make a real difference in patient care while growing your skills in a supportive team.
- Qualifications: Experience as a Medical Secretary or in administrative roles, with strong organisational skills.
The predicted salary is between 19800 - 22000 £ per year.
We are seeking a motivated and high-performing Medical Secretary on a full-time basis to support the clinical team, Team Leader, and other managers in ensuring the specialty is able to deliver safe and effective services whilst also ensuring compliance with contractual access targets such as the 18‑week RTT target and other contractual targets for keeping DNAs to a minimum and issuing clinical correspondence within a set timeframe.
Modality LLP is a large-scale provider of NHS community outpatient and diagnostic services, operating across a number of communities and specialities including Cardiology, Dermatology, Rheumatology, ENT, Gynaecology, Ophthalmology, Orthopaedics and Urology. We also offer a range of diagnostic services including X‑ray, MRI and Ultrasound.
Key Responsibilities
- Co‑coordinate, monitor and initiate appropriate changes within administrative processes along the patient pathway to ensure the patient journey is managed efficiently, smoothly and in accordance with targets and agreed timescales.
- Provide reception duties to support community services clinics, as required.
- Enter patients onto waiting lists and clinics, ensuring all demographic details are correct (addresses, phone numbers, GP details, etc.) and updated correctly in clinical/data systems.
- Undertake the administration of registration, transfers and discharge of patients using the appropriate systems.
- Participate in the validation of system data to ensure that the data held is up‑to‑date and accurate, and recorded appropriately (e.g., patient pathway audits).
- Work flexibly during times of service need or staff absence, including occasional evening and weekend working.
- Courtly and efficiently receive telephone enquiries from patients, carers, and external agencies in relation to appointments and general enquiries, ensuring that accurate records, both manual and electronic, are maintained and appropriate action is taken in a timely manner.
- Receive and process incoming correspondence, paper and electronic, ensuring it reaches the appropriate place within the required deadlines.
Benefits
- NHS pension scheme
- Minimum 27 days annual leave plus 8 bank holidays (pro rata)
- Employee discounts and benefits scheme
- Employee Assistance Programme (EAP)
- Education and career development pathways
- Enhanced family‑friendly policies, flexible working options, and wellbeing support
Equal Opportunities
Modality Partnership is proud to be an Equal Opportunities Employer, committed to fair and inclusive recruitment in line with the Equality Act 2010.
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Medical Secretary employer: Modality LLP
Contact Detail:
Modality LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know someone at Modality LLP. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching Modality LLP's values and services. Show us that you’re not just another candidate but someone who genuinely cares about patient-centric care and is ready to contribute to our mission.
✨Tip Number 3
Practice common interview questions related to the role of a Medical Secretary. Think about how your skills align with the job description and be ready to share specific examples of your experience in administrative roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Medical Secretary role. Highlight your relevant experience in administrative roles, especially within healthcare, and showcase your organisational skills. We want to see how you can contribute to our patient-centric approach!
Show Off Your Communication Skills: Since you'll be dealing with complex medical terminology, it's crucial to demonstrate your written communication skills. Use clear and concise language in your application, and don’t shy away from mentioning any experience you have in writing clinical correspondence.
Highlight Your Problem-Solving Abilities: We love candidates who can think outside the box! In your application, share examples of how you've identified issues and implemented effective solutions in previous roles. This will show us that you're proactive and ready to improve our day-to-day operations.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity with Modality LLP!
How to prepare for a job interview at Modality LLP
✨Know Your Stuff
Make sure you brush up on your medical terminology and administrative procedures. Familiarise yourself with the specific software mentioned in the job description, like Microsoft Office and any healthcare management systems. This will show that you're not just a good fit for the role, but also genuinely interested in the work.
✨Showcase Your Organisational Skills
As a Medical Secretary, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed your workload or improved processes. This will demonstrate your ability to handle pressure and meet deadlines, which is crucial for this role.
✨Communicate Clearly
Practice articulating complex information in a clear and concise manner. You might be asked to explain how you would communicate sensitive information to patients or colleagues. Being able to convey messages without misunderstanding is key, so think of scenarios where you've done this effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think about times when you've had to troubleshoot issues or implement solutions in a busy environment. Sharing these experiences will highlight your proactive approach and adaptability.