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- Tasks: Provide essential admin support to enhance patient care and improve service delivery.
- Company: Join Modality Partnership, one of the UK's largest GP super-partnerships.
- Benefits: Enjoy 27+ days annual leave, NHS pension, and flexible working options.
- Why this job: Make a real difference in healthcare while developing valuable skills.
- Qualifications: Passion for administration and ability to work collaboratively.
- Other info: Diverse and inclusive workplace with clear career development pathways.
The predicted salary is between 30000 - 40000 £ per year.
This role is suited to individuals with a passion for working in an agile manner, delivering a high-quality administration service while supporting both clinical and non-clinical colleagues. You will play a key role in supporting the smooth running of services, contributing to meaningful improvements in primary care and patient outcomes.
This is a varied, non-patient-facing administration role providing essential back-office support across the division and Modality Practices. You will deliver an efficient administrative service, managing workloads, processing documentation accurately within agreed timescales, and communicating professionally with clinical and non-clinical colleagues.
The role includes:
- Supporting meetings across Practices
- Preparing and managing medical and insurance reports
- Tracking progress and payments
- Coordinating records and documentation
- Supporting Practices with complaints administration
- Patient registrations including GP2GP workflows
- Call and recall processes such as test results, long-term condition management, childhood immunisations, and cytology
The role requires flexibility, initiative, and commitment. You will work resourcefully as part of a wider team to ensure tasks are completed to a high standard in line with procedures, protocols, and service requirements.
We have an exciting opportunity for a motivated individual to provide a flexible, comprehensive administrative service supporting service delivery at Judges Close Surgery or Ship Street Surgery. If you enjoy variety, working collaboratively, and delivering high-quality support, we would love to hear from you.
Our Mid Sussex practices are part of Modality Partnership, one of the UK’s largest GP super-partnerships, serving over 450,000 patients with a workforce of more than 1,500 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will develop key skills while helping to improve systems, processes, and ways of working across the organisation. You’ll work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing them to life in every patient interaction and administrative task. You’ll gain a strong mix of digital, front-line, and back-office skills, playing an active role in enhancing both patient and staff experience.
All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
Benefits include:
- NHS pension scheme
- Minimum 27 days annual leave + 8 bank holidays (pro rata)
- Employee discounts and benefits
- Employee Assistance Programme (EAP)
- Career development and education pathways
- Enhanced family-friendly policies
- Flexible working options
- Wellbeing support initiatives
Administrator - Mid Sussex Division in East Grinstead employer: Modality LLP
Contact Detail:
Modality LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Mid Sussex Division in East Grinstead
✨Tip Number 1
Network like a pro! Reach out to current employees at Modality Partnership or similar organisations on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administration roles. Think about how your skills align with their CARE values – Commitment, Accountability, Respect, and Excellence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed workloads or improved processes in previous roles. This will demonstrate your ability to deliver high-quality support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Administrator - Mid Sussex Division in East Grinstead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in administration and how it aligns with the role. We want to see how your skills can contribute to our agile, high-quality service!
Showcase Your Flexibility: Since this role requires flexibility and initiative, share examples of how you've adapted to changing situations in previous jobs. We love seeing candidates who can think on their feet and handle a variety of tasks!
Highlight Teamwork Skills: This position involves working closely with both clinical and non-clinical colleagues. Be sure to mention any experiences where you collaborated effectively with others to achieve common goals. We value teamwork here at StudySmarter!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Modality LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, such as managing workloads and supporting clinical colleagues. This will help you demonstrate how your skills align with their needs.
✨Showcase Your Flexibility
Since the role requires flexibility and initiative, be prepared to share examples from your past experiences where you've adapted to changing circumstances or taken the lead on a project. This will highlight your ability to thrive in an agile environment.
✨Communicate Professionally
As you'll be interacting with both clinical and non-clinical colleagues, practice your professional communication skills. Think about how you can convey information clearly and respectfully, especially when discussing sensitive topics like patient registrations or complaints.
✨Embrace the CARE Values
Familiarise yourself with the organisation's CARE values: Commitment, Accountability, Respect, and Excellence. Be ready to discuss how you embody these values in your work, as they are central to the culture of the Mid Sussex practices.