At a Glance
- Tasks: Support leasing teams and manage impactful projects to enhance resident experiences.
- Company: Join Moda, a lifestyle-focused company redefining urban renting in the UK.
- Benefits: Enjoy 25 days annual leave, flexible working, and wellness support.
- Other info: Opportunity for career growth and regular team socials.
- Why this job: Be part of a dynamic team shaping the future of renting with innovative solutions.
- Qualifications: Attention to detail, property experience, and excellent communication skills required.
The predicted salary is between 36000 - 60000 € per year.
We are seeking 2 x Lettings Administrators to join our team in Harrogate/Leeds, with travel across Moda neighbourhoods as required. The successful candidates will support leasing teams across the UK and work directly with our Head of Leasing on impactful, central projects that drive innovation and elevate the resident experience.
About Moda
Moda is a lifestyle, not a landlord. We’ve redefined renting in the UK by creating vibrant, stylish spaces to live, work, and play. With a focus on wellness, design, service, and community, we aim to set new standards for urban living.
THE ROLE
As a Lettings Administrator, you will play a key role in shaping the future of renting at Moda. Your responsibilities will include:
- Rent increase administration across all assets, serving S13 notices and system management.
- System administration and super user / admin of sales and PM systems.
- Legislation advisory support for on-site leasing teams – key contact within the business for all teams.
- Support onboarding of Tech including AI solutions for optimising enquiries, conversions and retention.
- System audits and tenancy check to ensure compliance.
- Tenancy progression support for teams at peak times which may include travelling occasionally to sites.
- Liaison with finance and on-site teams to manage rent collection and arrears.
- Supporting head of leasing in implementing leasing strategies.
- New property onboarding during mobilisations.
- Leasing supplier relationship including referencing partners and third party agents.
- Team training support.
- Head of Leasing/Asset management workstream support as needed.
- Marketing and property portal support for leasing teams during peak-season and annual leave coverage.
- Conducting move out surveys and updating PM software.
What We’re Looking For
The ideal candidate will have:
- Strong attention to detail and organisation.
- Property experience from BTR or agency background – ideally ARLA qualified.
- Experience with MRI/Hubspot an advantage.
- Friendly, professional, and solutions focused.
- Passion for property and excellent customer service.
- Calm under pressure, with high standards of integrity.
- Excellent communication—both written and verbal.
- Proficient in Microsoft Office; property software knowledge a plus.
- Able to handle a busy workload and meet deadlines.
- Confident, proactive, and able to work independently.
What You Get
In return for your hard work and dedication, you will receive:
- 25 days annual leave + bank holidays
- Workplace pension
- Flexible working options
- Employee benefits platform with discounts
- Wellness support (mental health services, digital GP access)
- Regular team socials
OUR VALUES
Integrity. Commitment. Loyalty. We create dynamic homes and inspired teams that deliver exceptional experiences to our communities.
How To Apply
To apply, please email your CV and a short statement explaining how you meet the criteria to craig.allden@modaliving.com
Lettings Administrator in Harrogate employer: Moda
At Moda, we pride ourselves on being more than just a landlord; we are a lifestyle brand committed to redefining urban living. Our Harrogate/Leeds location offers a vibrant work culture that fosters innovation and collaboration, with ample opportunities for professional growth and development. With a focus on wellness and community, we provide our employees with flexible working options, generous annual leave, and a supportive environment that values integrity and commitment.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator in Harrogate
✨Tip Number 1
Network like a pro! Reach out to current employees at Moda on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Moda's values and recent projects. Show us how your skills align with our mission to redefine renting in the UK. We love candidates who are passionate about property and community!
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you've handled challenges in previous roles, especially in busy environments. We want to see that calm under pressure!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you're genuinely interested in the role and appreciate the opportunity to chat.
We think you need these skills to ace Lettings Administrator in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Lettings Administrator role. Highlight any property experience, especially if it's from a BTR or agency background, as this will catch our eye!
Craft a Compelling Statement:In your short statement, be clear and concise about how you meet the criteria. Use specific examples to showcase your attention to detail and customer service skills – we love seeing real-life applications of your abilities!
Show Your Passion:Let us know why you're excited about working at Moda! Share your passion for property and urban living in your application. We want to see that you’re not just looking for a job, but that you genuinely care about enhancing the resident experience.
Apply Through Our Website:While emailing your application is great, we encourage you to apply through our website too! It helps us keep everything organised and makes it easier for you to track your application status.
How to prepare for a job interview at Moda
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lettings Administrator and what Moda stands for. Familiarise yourself with their values and how they redefine renting in the UK. This will help you connect your experience to their mission during the conversation.
✨Showcase Your Skills
Highlight your attention to detail and organisational skills. Be ready to discuss specific examples from your past experiences that demonstrate your ability to manage systems and support teams effectively, especially under pressure. This is key for the busy workload they'll expect you to handle.
✨Be Solutions-Focused
Since the role involves liaising with various teams and supporting leasing strategies, come prepared with ideas on how you can contribute to improving processes. Think about how you can leverage technology, like AI solutions, to optimise enquiries and enhance the resident experience.
✨Communicate Clearly
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Prepare to discuss how you've successfully communicated with different stakeholders in previous roles, as this will show you're a good fit for their team-oriented environment.
