At a Glance
- Tasks: Engage with customers, conduct tours, and close leasing deals in a vibrant environment.
- Company: Moda is revolutionising rental living with next-gen neighbourhoods in Birmingham.
- Benefits: Enjoy competitive pay, performance incentives, and ongoing professional development.
- Other info: Be part of a people-first culture that values integrity, commitment, and loyalty.
- Why this job: Join a dynamic team, smash targets, and make a real impact in luxury living.
- Qualifications: Experience in sales or lettings, strong communication skills, and a proactive attitude required.
The predicted salary is between 30000 - 42000 £ per year.
Moda, Loudon's Yard, is looking for a Leasing Associate who will be responsible for meeting lease‑up targets and the ongoing re‑let of apartments, ensuring residents receive a positive and memorable leasing experience.
THE ROLE
- First point of contact for leasing administration enquiries
- Follow up leads, register and understand individuals’ rental requirements and match them to available apartments
- Arrange viewings for all enquiries in a timely manner and provide a first‑class experience tour, presenting all aspects of Moda, Embassy Boulevard in line with brand values
- Manage tenancy applications from accept through to move‑in, ensure a follow‑up process and that the vetting process is carried out
- Progress referencing, liaising with the referencing provider and applicants
- Accurately record and process customer information, recording feedback for management reporting and use
- Meet agreed KPI’s as set by the Leasing Manager, including notifying broadband, utility suppliers and council tax of new and ending tenancies for resident set‑up
- Coordinate inventory production, working closely with the Lettings Manager
- Escalate any end‑of‑tenancy charge disputes to the Lettings Manager
- Increase revenue through alternative investment streams, parking and facility hire
- Report on competitor analysis, resident service reports and headline rent prices in partnership with the Lettings Manager
- Actively drive sales and retention of resident services and effectively negotiate tenancy renewals
- Collaborate with the team to develop best‑in‑class delivery and operating procedures
- Consistently deliver the Moda service standards to residents and all visitors to the building
THE IDEAL CANDIDATE
- Previous experience in residential property (hospitality or private renting sector preferred)
- Excellent verbal and written communication and persuasion skills
- Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm
- Pro‑active, able to use initiative to enhance the reputation of the building and think outside the box to increase business revenue
- Professional presentation, confident and outgoing in nature
- Well organised, able to multitask, problem‑solve and work well under pressure
- Strong team player, supporting colleagues when required and confident in putting forward suggestions and ideas
- Experienced in working to targets with attention to detail, understanding the importance of achieving deadlines and ensuring quality output
- Great understanding of the city, its people, culture and social scene
BE MORE YOU
- Birthdays off work
- Discounts on leading global brands
- Regular health checks and access to subsidised mental health and wellness services
If you’re up for the challenge, send a copy of your CV and a supporting statement on how you meet the knowledge, experience and skill set to pauk@loudonsyard.moda
Leasing Associate in Birmingham employer: Moda Living Ltd
At Moda, we pride ourselves on being an exceptional employer that champions a people-first culture in the heart of Birmingham. Our Leasing Associates enjoy competitive salaries, performance-based incentives, and ongoing professional development opportunities, all while working in a vibrant environment that encourages collaboration and innovation. Join us to be part of a dynamic team dedicated to redefining rental living and delivering unparalleled customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Leasing Associate in Birmingham
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Moda Living Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Moda Living Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Moda Living Ltd's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Leasing Associate in Birmingham
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Leasing Associate role at Moda Living Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Moda Living Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Moda Living Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Moda Living Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Moda Living Ltd.