At a Glance
- Tasks: Lead and inspire a retail team to deliver exceptional customer experiences.
- Company: Join Moda in Pelle, a stylish British footwear brand with over 50 years of heritage.
- Benefits: Enjoy competitive salary, performance bonuses, generous discounts, and career growth opportunities.
- Other info: 40 hours per week with ongoing training and development.
- Why this job: Be a key player in a dynamic retail environment and make a real impact.
- Qualifications: Experience in retail leadership and a passion for coaching and motivating teams.
The predicted salary is between 30000 - 40000 £ per year.
Location: Daniel of Windsor Department Store, 120–125 Peascod Street, Windsor, Berkshire, SL4 1DP
About Moda in Pelle
Founded in 1975, Moda in Pelle has been creating beautiful footwear for over 50 years. We take pride in combining British sophistication with fine Italian craftsmanship and premium leathers to create stylish, comfortable footwear that our customers love. At Moda in Pelle, we believe in delivering affordable luxury without compromising on quality, comfort or style.
About the Role
We're looking for an experienced and passionate Concession Manager to lead our team in Daniel of Windsor. As Concession Manager, you'll play a key role in driving the success of your concession by leading from the front, inspiring your team and delivering an exceptional customer experience. You'll be commercially minded, organised and motivated by achieving results, whilst creating a positive and supportive environment for your team to thrive. If you're a natural leader with a passion for retail and people development, we'd love to hear from you.
What You'll be Doing
- Leading, motivating and inspiring your team to deliver outstanding customer service and create memorable shopping experiences.
- Recruiting, training and developing a high-performing team, providing regular coaching and performance feedback.
- Driving sales, profitability and KPI performance, ensuring business objectives are consistently achieved.
- Identifying commercial opportunities through effective stock management and visual merchandising.
- Delivering and maintaining exceptional visual merchandising standards in line with company guidelines.
- Managing back-of-house operations efficiently to support excellent customer service.
- Supporting the delivery of company initiatives and retail strategy within your concession.
- Managing payroll effectively to maximise productivity and control costs.
- Completing accurate stock takes and maintaining excellent stock accuracy.
- Ensuring all company policies, procedures and compliance standards are met.
What We are Looking For
- You'll ideally have previous experience leading a successful retail team.
- A genuine passion for coaching, developing and motivating people.
- A customer-first approach in everything you do.
- Strong commercial awareness with the ability to analyse performance and drive results.
- Excellent organisational and planning skills with the ability to manage multiple priorities.
- Confidence in making decisions and solving problems quickly and effectively.
- Excellent communication skills and the ability to build positive working relationships.
- A proactive, positive attitude with a hands-on leadership style.
What we Offer
- Competitive salary.
- Performance-related bonus scheme.
- Company pension.
- Generous staff discount.
- Generous annual leave entitlement.
- Incentives to earn FREE SHOES!
- Ongoing training and development opportunities.
- The opportunity to grow your career with an established British footwear brand.
Working Pattern: 40 hours per week, Monday to Saturday, Sunday working as required.
Temporary Manager in Windsor employer: Moda in pelle
At Moda in Pelle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and personal growth. As a Concession Manager at our Daniel of Windsor location, you'll enjoy competitive salaries, performance-related bonuses, and generous staff discounts, all while leading a passionate team dedicated to delivering outstanding customer experiences. With ongoing training opportunities and the chance to develop your career within a well-established British brand, you'll find meaningful and rewarding employment with us.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Manager in Windsor
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Moda in pelle, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Moda in pelle!
We think you need these skills to ace Temporary Manager in Windsor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Moda in pelle, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Moda in pelle and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Moda in pelle that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Moda in pelle
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
