An exciting opportunity has arisen for a Part-Time Retail Operations Assistant to join our Retail Team at Moda in Pelle\'s Head Office in Leeds. This is a fantastic role for someone looking to gain or grow their experience in retail operations within a supportive, fast-paced environment.
Are you highly organised, a great communicator, and passionate about retail? Do you thrive in a role that keeps you busy and connected to many moving parts of a business? If so, we\'d love to hear from you!
About the Role
As a Retail Operations Assistant, you will work closely with the Head of Retail and Area Managers to provide consistent administrative and operational support. You\'ll play a crucial part in helping our store teams operate efficiently and in line with company standards. This is a varied role with responsibilities ranging from coordinating retail events and managing communications to supporting store health and safety and handling property maintenance tasks.
Key Responsibilities
* Provide general administrative support to the Head of Retail, Area Managers, and store teams.
* Coordinate retail events including training meetings, store openings, and sale activity.
* Communicate weekly updates to stores via internal newsletters (Moda Monday).
* Manage and update retail operations files and training materials.
* Organise travel and accommodation for the retail team.
* Handle general store queries and act as the first point of contact.
* Oversee health and safety administration and ensure policy compliance across stores and Head Office.
* Assist with property-related tasks such as maintenance scheduling and liaising with contractors.
* Order and coordinate delivery of store supplies including POS materials, stationery, and consumables.
* Support marketing and promotional rollouts in stores.
What We\'re Looking For
* Strong organisational and communication skills.
* A proactive, can-do attitude with the ability to prioritise tasks.
* High attention to detail and accuracy.
* Confidence in using initiative and solving problems independently.
* A team player with a strong customer-focused mindset.
* Working Hours
* This is a part-time role. Working days and hours can be discussed at interview to ensure flexibility for the right candidate.
To Apply
If you have any questions regarding the role, please contact the HR team at recruitment@modainpelle.com Moda in Pelle is an equal opportunities employer and encourages applications from all suitably qualified individuals regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status or pregnancy and maternity.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Part-time
Job function
Job function
Sales and Business DevelopmentIndustries
Retail
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StudySmarter Expert Advice🤫
We think this is how you could land Retail Operations Assistant in Leeds
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Moda in pelle, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Moda in pelle!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Moda in pelle, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Moda in pelle and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Moda in pelle that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Moda in pelle
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
