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- Tasks: Lead website performance and optimisation to enhance customer experience and drive sales.
- Company: MOD LIGHTING, a fast-growing eCommerce brand redefining lighting solutions.
- Benefits: Competitive salary, comprehensive benefits, and remote work flexibility.
- Why this job: Shape the online experience for customers and influence significant revenue growth.
- Qualifications: 5+ years in eCommerce management with strong analytical and technical skills.
- Other info: Join a dynamic team at a pivotal growth stage with global collaboration.
The predicted salary is between 36000 - 60000 £ per year.
About Us: MOD LIGHTING is a rapidly growing eCommerce brand specializing in premium lighting solutions. We view lighting as an artistic expression of personality. Our entrepreneurial spirit drives us to innovate the lighting industry and redefine how people experience lighting in their homes. We’re on a mission to make MOD the premier destination for homeowners seeking modern, design-driven, and inspiring lighting solutions.
Who We Are Looking For: We’re looking for an Ecommerce Manager — a data-driven, growth-minded professional with strong technical and analytical acumen — to own the performance, optimization, and continuous improvement of our website. You will lead CRO strategy, manage development workflows, and ensure our online experience converts visitors into loyal customers. You’ll be the bridge between marketing, creative, development, and analytics — driving decisions that improve conversion rates, site speed, and the overall customer journey.
Key Responsibilities:
- Website Performance & Optimization
- Own the website’s core KPIs: Conversion Rate (CVR), Average Order Value (AOV), Revenue per Visitor (RPV), and overall user experience.
- Manage and prioritize the CRO roadmap — including A/B tests, UX improvements, personalization, and data-driven experiments.
- Oversee collaboration with external CRO and development agencies, ensuring tasks are delivered on time, within scope, and to a high standard.
- Own all website analytics and reporting — continuously track performance, analyze customer behavior, and uncover insights that drive conversion, retention, and revenue growth.
- Lead the company’s understanding of website performance, acting as the main source of truth for funnel efficiency and digital experience success.
- Conduct ongoing audits of user flows, mobile experience, and technical performance (speed, search, navigation, checkout).
- Cross-Functional Collaboration
- Work closely with Creative, Marketing, and Product teams to ensure brand consistency and conversion-focused design.
- Translate creative and marketing concepts into seamless web experiences that maximize ROI.
- Collaborate with the SEO team to align technical and content updates with organic growth strategies.
- Partner with Operations to ensure smooth product launches, promotions, and merchandising updates.
- Technical & Development Management
- Manage the website backlog and ticketing system for feature requests, bug fixes, and CRO tests.
- Coordinate between internal teams and the development agency to ensure timely releases and high-quality delivery.
- Oversee implementation and optimization of tools such as Algolia, Rebuy, and CRO testing platforms.
- Ensure analytics, tracking, and tagging are implemented correctly across all key funnels.
- Data & Reporting
- Build and maintain a Website Performance Dashboard tracking CVR, AOV, RPV, funnel performance, and user behavior.
- Present insights monthly to leadership, turning data into clear recommendations and actionable next steps.
- Measure and report test results, synthesizing learnings into repeatable frameworks that scale over time.
Experience & Qualifications:
- An ideal candidate:
- 5+ years of experience managing eCommerce websites, ideally within high-growth DTC or lifestyle brands.
- Proven track record improving website performance metrics (CVR, AOV, RPV, site speed).
- Deep understanding of CRO methodologies, UX/UI best practices, and analytics interpretation.
- Experience managing development teams or agencies and leading sprint or ticket-based workflows.
- Hands-on experience with Shopify (Plus preferred), GA4, Google Optimize / VWO, or similar testing tools.
- Working knowledge of web technologies (HTML/CSS basics, CMS systems, integrations).
- Experience with analytics tools and dashboards (e.g., Looker Studio, GA4, Hotjar, Heap).
- Strong organizational and project management skills; able to manage multiple initiatives simultaneously.
- Exceptional analytical mindset with the ability to translate insights into actionable improvements.
- Strong communication and collaboration skills; comfortable working cross-functionally.
- Passionate about delivering a seamless, high-performing customer experience.
We gladly welcome international applicants who meet the qualifications for this role.
What You Will Get:
Join a rapidly scaling eCommerce brand at a pivotal stage of growth. You’ll have the opportunity to shape how customers experience MOD online, influence millions in revenue, and work with a global team that thrives on innovation and collaboration. We offer a competitive salary based on experience, a comprehensive benefits package, and the flexibility of remote work.
Ecommerce Manager employer: MOD LIGHTING
Contact Detail:
MOD LIGHTING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work at MOD LIGHTING or similar brands. A friendly chat can open doors and give you insights that might just help you land that Ecommerce Manager role.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past successes in improving website performance metrics. This will not only demonstrate your expertise but also make you stand out as a data-driven candidate.
✨Tip Number 3
Prepare for the interview by diving deep into MOD LIGHTING’s website. Identify areas for improvement and come armed with suggestions. This shows initiative and that you’re genuinely interested in making a difference from day one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of our innovative team at MOD LIGHTING.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Show Your Passion for eCommerce: When you're writing your application, let your enthusiasm for eCommerce shine through! We want to see how your passion aligns with our mission at MOD LIGHTING. Share specific examples of how you've driven growth in previous roles.
Be Data-Driven: Since we're looking for someone with strong analytical skills, make sure to highlight your experience with data. Use numbers and metrics to showcase your achievements in improving website performance. We love a good success story backed by data!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Ecommerce Manager role. Mention relevant tools and methodologies you’ve used that align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at MOD LIGHTING
✨Know Your Numbers
As an Ecommerce Manager, you'll need to be data-driven. Brush up on key performance indicators like Conversion Rate (CVR), Average Order Value (AOV), and Revenue per Visitor (RPV). Be ready to discuss how you've improved these metrics in your previous roles.
✨Showcase Your CRO Knowledge
Familiarise yourself with Conversion Rate Optimisation (CRO) methodologies and UX/UI best practices. Prepare examples of A/B tests or UX improvements you've implemented, and be ready to explain the impact they had on user experience and conversion rates.
✨Collaboration is Key
This role requires working closely with various teams. Think of examples where you've successfully collaborated with marketing, creative, or development teams. Highlight your communication skills and how you ensure brand consistency while driving conversions.
✨Be Ready to Discuss Tools
You'll likely be asked about your experience with tools like Shopify, GA4, and CRO testing platforms. Make sure you can talk about how you've used these tools to track performance and implement changes. If you have hands-on experience, share specific instances where your input led to measurable improvements.