At a Glance
- Tasks: Transform CRM briefs into structured journeys and optimise campaign performance.
- Company: Dynamic marketing agency focused on innovative CRM solutions.
- Benefits: Competitive salary, flexible hours, remote work options, and growth opportunities.
- Other info: Fast-paced environment with a focus on precision and collaboration.
- Why this job: Join a creative team and make an impact on exciting marketing campaigns.
- Qualifications: Experience in CRM, marketing automation, and strong communication skills.
The predicted salary is between 51750 - 63250 £ per year.
Role Summary
This role sits between strategy and execution. You will turn CRM briefs into structured journeys, audience logic, deployment plans, QA routines, and performance learning loops.
You will work with strategists, designers, developers, and client teams to make sure campaigns are not just launched, but operated with discipline.
Key Responsibilities
You won't just be executing campaigns.
You will help build our proprietary suite of accelerators and internal tools, developing the software and systems that make delivery faster and smarter.
- CRM delivery
- Build and maintain journey flows, segmentation rules, campaign schedules, and deployment checklists.
- Coordinate campaign readiness across creative, data, content, QA, and client approval tracks.
- Translate strategy into clear operational requirements for platform and production teams.
- Quality and optimisation
- Validate links, tracking, audience rules, consent logic, and launch dependencies before deployment.
- Read campaign performance with strategists and document practical optimisation actions.
- Create clear handover notes so recurring work becomes faster and less fragile.
- Required Skills & Experience
- Professional experience in CRM, lifecycle marketing, marketing automation, or campaign operations.
- Comfort working in CRM or ESP platforms and with audience segmentation logic.
- Strong written communication, delivery discipline, and attention to operational detail.
- Ability to work with strategists, designers, developers, and client stakeholders.
- Nice-to-Have Skills
- Salesforce Marketing Cloud experience.
- SQL literacy for audience validation or reporting.
- Experience with multi-market or multi-brand CRM operations.
- What Success Looks Like
- Month 1
- Understand Ministry of CRM delivery standards and support live campaign QA and deployment.
- Month 2
- Own journey setup and stakeholder coordination for a defined campaign workstream.
- Month 3
- Propose practical improvements to recurring CRM operating processes and reporting loops.
- The Work Mix
- 40% CRM journey and campaign operations
- 30% stakeholder coordination and documentation
- 30% QA, reporting, and optimisation
Note: This is a studio delivery role for someone who likes precision, pace, and clear operating systems.
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CRM & Marketing Automation Specialist in Harrow employer: MoC Studio
As a CRM & Marketing Automation Specialist, you will thrive in a dynamic work environment that values precision and innovation. Our company fosters a collaborative culture where your contributions directly impact campaign success, and we offer robust opportunities for professional growth through hands-on experience with cutting-edge tools and strategies. Located in a vibrant area, we provide a supportive atmosphere that encourages creativity and continuous learning, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Marketing Automation Specialist in Harrow
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for MoC Studio and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like MoC Studio are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with MoC Studio on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at MoC Studio. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM & Marketing Automation Specialist in Harrow
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit MoC Studio. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of MoC Studio:Show us that you’ve done your homework! In your application, briefly mention what you admire about MoC Studio’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at MoC Studio
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at MoC Studio will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At MoC Studio, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
