At a Glance
- Tasks: Lead customer projects and drive transformation in a dynamic SaaS environment.
- Company: Mobysoft provides innovative data solutions for social housing, enhancing tenant experiences and improving rent collection.
- Benefits: Enjoy competitive salary, private healthcare, generous leave, and a supportive work culture.
- Other info: We value diversity and are committed to creating an inclusive workplace.
- Why this job: Join a mission-driven team making a real impact in social housing while developing your project management skills.
- Qualifications: 3-5 years in project management with SaaS experience; strong communication and organisational skills required.
The predicted salary is between 43200 - 72000 £ per year.
Senior Project Manager – Transformation & Delivery
Who we are:
Founded in 2003, Mobysoft provides data-based insight solutions to a wide range of social housing clients, supplying technology to help landlords to improve their income-collection processes for the good of all involved. Mobysoft delivers two market-leading products, which help keep tenants housed in a home they can enjoy and simultaneously improves rent collection for the long term good of the organisation.
Our vision is working towards a world in which intelligent technology significantly improves the quality of life for people who live in social housing and our mission is delivering accurate actionable data insights that help social housing providers to deliver a more consistent and equitable service
What are we looking for?
We are seeking a Senior Project Manager to lead customer delivery and drive transformation within our Implementation function. This is a unique hybrid role that combines end-to-end project delivery with the opportunity to help evolve how we operate improving consistency, scalability, and customer outcomes.
You’ll be responsible for delivering complex software and data projects to housing providers, ensuring on-time, in-scope, and within-budget execution. Alongside this, you’ll play a key role in shaping delivery standards, optimising internal processes, embedding tooling, and contributing to the overall maturity of the PS function. You will also support the onboarding and development of junior team members as we grow the capability.
This is ideal for someone who thrives in a high-growth SaaS environment and wants to be part of building a high-performing, customer-centric delivery function.
Key Responsibilities
Project Delivery
- Lead end-to-end delivery of customer projects across implementation, onboarding, and configuration phases
- Maintain project scope, timelines, risks, and financials, using agreed governance processes (RAID, status reports, etc.)
- Build strong, trust-based relationships with customers and internal stakeholders
- Ensure smooth handovers from Sales, and high-quality go-lives into Customer Success and Support
- Proactively manage customer expectations, escalations, and value realisation
Implementation Transformation
- Support the redesign and standardisation of project delivery frameworks
- Champion the use of PSA tooling, dashboards, templates, and automation
- Help develop and embed project governance standards across the PS team
- Contribute to resource planning, utilisation improvement, and forecasting accuracy
- Collaborate with Product, Sales, and Customer teams to improve onboarding experience and reduce Time to Value
- Drive post-implementation analysis to feed lessons learned into continuous improvement loops
- Support onboarding and development of junior PMs or project coordinators
Qualifications and skills
Required
- 3–5 years of project management experience delivering SaaS, data or analytics products
- Strong experience in customer-facing project delivery and stakeholder management
- Hands-on experience working in or alongside Professional Services in a software business
- Demonstrated involvement in transforming or improving delivery processes, tooling, or governance
- Excellent communication skills, with the ability to simplify the complex
- Highly organised, structured, and detail-oriented
- Commercially aware – able to balance customer value with delivery margin
- Proficient in project management methodologies (Agile, Waterfall, or hybrid)
Desirable
- Experience in the social housing, local authority, or public sector space
- Familiarity with PSA tools (e.g. Mission Control, OpenAir, Kantata, etc.)
- Working knowledge of Salesforce
- APM PMQ, PRINCE2 or equivalent certification
- Good understanding of the Software Development Lifecycle (SDLC)
The Person
You are someone who:
- Takes ownership and thrives on improving how things are done
- Is proactive, self-motivated, and solutions-focused
- Can influence and collaborate across teams
- Balances delivery detail with big-picture thinking
- Enjoys mentoring and helping others grow
- Is excited to help scale a values-led SaaS company making a real difference
MobyIdeals : You will behave in accordance with the MobyIdeals:
Customer-focused
We drive outcomes that create value for the customer. We continually challenge ourselves on ‘what’s in it for the customer’. We drive win/win/win solutions.
Collaborative
We operate as one, fostering open communication, diverse contribution, cooperation and trust. We inspire teams towards a common goal for success.
Outcome-orientated
We are driven by the end goal, rather than the process or steps to get there.
Accountable
We own decisions, are transparent, set clear expectations and consistently deliver on commitments
Courageous
We actively contribute and constructively challenge with positive intent. We think big and move at pace.
Innovative
We own and proactively search for solutions. We positively embrace problems and lead change.
Benefits
Competitive salary and rewards package including: - Private Health care , 4 x salary Life cover, 25 days annual leave, increasing to 28 after 3 year’s service,salary sacrifice pension scheme and much more ..
Inclusion
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process-please contact us to request accommodation.
If you are interested and would like to know more then please apply to or via our careers page. Please note that we are not working with any external Agencies for this position.
Senior Project Manager in Manchester employer: Mobysoft
Mobysoft is an exceptional employer that champions a collaborative and innovative work culture, where employees are empowered to drive meaningful change in the social housing sector. With a strong focus on professional development, competitive benefits including private healthcare and generous leave policies, and a commitment to diversity and inclusion, Mobysoft offers a rewarding environment for those looking to make a real impact while growing their careers in a high-performing SaaS company.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager in Manchester
✨Tip Number 1
Familiarise yourself with Mobysoft's products and their impact on social housing. Understanding how our technology improves income collection will help you articulate your value during discussions.
✨Tip Number 2
Network with current or former employees of Mobysoft on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex projects in a SaaS environment. Highlight your experience with project management methodologies and how they align with Mobysoft's needs.
✨Tip Number 4
Showcase your ability to mentor and develop junior team members. Mobysoft values collaboration and growth, so be ready to share your experiences in fostering talent and improving team performance.
We think you need these skills to ace Senior Project Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant project management experience, especially in SaaS, data, or analytics. Emphasise your customer-facing roles and any transformation projects you've led.
Craft a Compelling Cover Letter:In your cover letter, express your passion for improving processes and delivering value to customers. Mention specific examples of how you've successfully managed projects and contributed to team growth.
Showcase Relevant Skills:Clearly outline your proficiency in project management methodologies like Agile or Waterfall. If you have experience with PSA tools or Salesforce, make sure to include that as well.
Demonstrate Cultural Fit:Reflect on Mobysoft's values in your application. Highlight your collaborative nature, accountability, and innovative mindset, showing how you align with their MobyIdeals.
How to prepare for a job interview at Mobysoft
✨Understand the Company and Its Mission
Before your interview, take some time to research Mobysoft and its mission in the social housing sector. Familiarise yourself with their products and how they aim to improve the lives of tenants. This will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your Project Management Experience
Be prepared to discuss specific examples from your past project management roles, especially those involving SaaS or data projects. Highlight your experience in delivering complex projects on time and within budget, and be ready to explain how you managed risks and stakeholder expectations.
✨Emphasise Your Transformation Skills
Since the role involves driving transformation within the Implementation function, share examples of how you've successfully improved delivery processes or implemented new tools in previous positions. Discuss any frameworks or methodologies you've used to enhance project outcomes.
✨Prepare for Behavioural Questions
Expect questions that assess your ability to collaborate, mentor, and influence others. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on how you've contributed to team success and supported junior team members in their development.
