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- Tasks: Lead user research and design intuitive interfaces for data-driven applications.
- Company: Mobysoft provides tech solutions to improve social housing income collection since 2003.
- Benefits: Enjoy competitive salary, private healthcare, life cover, and generous annual leave.
- Why this job: Join a values-led company making a real difference in social housing with innovative technology.
- Qualifications: Degree or relevant UX experience, strong portfolio, and proficiency in Figma or Sketch required.
- Other info: We value diversity and are committed to equal opportunities for all applicants.
The predicted salary is between 28800 - 42000 £ per year.
UX Designer/Researcher
Who we are:
Founded in 2003, Mobysoft provides data-based insight solutions to a wide range of social housing clients, supplying technology to help landlords to improve their income-collection processes for the good of all involved. Mobysoft delivers two market-leading products, which help keep tenants housed in a home they can enjoy and simultaneously improves rent collection for the long term good of the organisation.
Our vision is working towards a world in which intelligent technology significantly improves the quality of life for people who live in social housing and our mission is delivering accurate actionable data insights that help social housing providers to deliver a more consistent and equitable service
What are we looking for?
We are undertaking an exciting phase of the development and commercial journey at Mobysoft that requires an enthusiastic, curious and experienced UX researcher and designer. Sitting within the Product Management function key stakeholders within the business will include colleagues in Product Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects.
Key Responsibilities
- Lead user research activities to understand the needs and behaviours of users interacting with data driven applications.
- Actively take and find requirements from customers and stake holders, translating them into actionable design tasks.
- Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process.
- Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs.
- Utilise design tools, particularly Figma, for prototyping, iterating on designs, and gathering feedback.
- Plan and conduct usability testing to road rest, validate design solutions and identify areas for improvement.
- Collaborate closely with product managers to refine requirements and translate them into user centred design solutions.
- Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience.
- Contribute to the evolution and application of our design system, ensuring consistency across the product.
- Actively take and find requirements from customers and stake holders, translating them into actionable design tasks.
Qualifications and skills
Required
- Degree or relevant UX design experience, and or further UX related qualifications
- A portfolio which demonstrates a user centred design process and outcomes.
- Proven experience as a UX Designer, ideally with a focus on complex applications, data visualisation, dashboards, or enterprise software.
- Practical experience with modern UX design tools such as Figma or Sketch.
- Practical experience of prototyping, iterating, and validating designs
- Proven experience with various UX research methods such as usability testing, persona development, and user journey mapping.
Desirable
- Comfort and Ease of / with:
- Working effectively with product management to define and manage design requirements.
- Finding and taking requirements from customers and stake holders, effectively communicating user needs to the wider team.
- Understanding of user centred design principles, usability heuristics, and comprehensive knowledge of accessibility standards (e.g. WCAG).
The Person
You are someone who:
- Takes ownership and thrives on improving how things are done within UX
- Is proactive, self-motivated, and solutions-focused
- Can influence and collaborate across teams
- Balances delivery detail with big-picture thinking
- Enjoys mentoring and helping others grow
- Is excited to help scale a values-led SaaS company making a real difference
MobyIdeals:
You will behave in accordance with the MobyIdeals:
Customer-focused: We drive outcomes that create value for the customer. We continually challenge ourselves on ‘what’s in it for the customer’. We drive win/win/win solutions.
Collaborative: We operate as one, fostering open communication, diverse contribution, cooperation and trust. We inspire teams towards a common goal for success.
Outcome-orientated; We are driven by the end goal, rather than the process or steps to get there.
Accountable: We own decisions, are transparent, set clear expectations and consistently deliver on commitments
Courageous: We actively contribute and constructively challenge with positive intent. We think big and move at pace.
Innovative: We own and proactively search for solutions. We positively embrace problems and lead change.
Benefits
Competitive salary and rewards package including: – Private Health care , 4 x salary Life cover, 25 days annual leave, increasing to 28 after 3 year’s service,salary sacrifice pension scheme and much more ..
Inclusion
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process-please contact us to request accommodation.
If you are interested and would like to know more then please apply to simone.ryan@mobysoft.com or via our careers page. Please note that we are not working with any external Agencies for this position.
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UX Designer employer: Mobysoft Ltd
Contact Detail:
Mobysoft Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Designer
✨Tip Number 1
Familiarise yourself with Mobysoft's products and their impact on social housing. Understanding how your role as a UX Designer can enhance user experience in these applications will help you align your skills with their mission.
✨Tip Number 2
Prepare to discuss your portfolio in detail, focusing on projects that demonstrate your user-centred design process. Highlight any experience you have with data visualisation or complex applications, as this is particularly relevant to the role.
✨Tip Number 3
Showcase your familiarity with Figma or similar design tools during the interview. Be ready to explain how you've used these tools for prototyping and gathering feedback, as this will be crucial for the position.
✨Tip Number 4
Demonstrate your collaborative skills by preparing examples of how you've worked with product managers and developers in the past. Emphasising your ability to communicate user needs effectively will resonate well with Mobysoft's team-oriented culture.
We think you need these skills to ace UX Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in UX design and research. Focus on projects that demonstrate your user-centred design process, especially those involving complex applications or data visualisation.
Showcase Your Portfolio: Include a link to your portfolio that showcases your best work. Ensure it reflects your design process, from initial research to final prototypes, and includes examples of usability testing and user journey mapping.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role at Mobysoft. Highlight your understanding of their mission and how your skills align with their needs, particularly in improving user experiences in social housing technology.
Prepare for Usability Testing Discussion: Be ready to discuss your experience with usability testing and how you have used feedback to iterate on designs. This is crucial for demonstrating your ability to validate design solutions and improve user experiences.
How to prepare for a job interview at Mobysoft Ltd
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your user-centred design process. Include case studies that demonstrate your ability to tackle complex applications and data visualisation, as this will resonate with the company's focus.
✨Understand User Research Methods
Be prepared to discuss various UX research methods you've used, such as usability testing and persona development. Mobysoft values a strong understanding of user needs, so showcasing your experience in these areas will be beneficial.
✨Familiarise Yourself with Figma
Since Mobysoft utilises design tools like Figma, it’s crucial to demonstrate your proficiency with this software. Bring examples of your work created in Figma to show your capability in prototyping and iterating designs.
✨Emphasise Collaboration Skills
Highlight your experience working closely with product managers and developers. Mobysoft values collaboration across teams, so sharing examples of how you've successfully communicated user needs and contributed to team goals will set you apart.
