Health Care Assistant - Leicester and Rutland

At Turning Point, we support many people across the UK with substance use issues. As a Health Care Assistant with Turning Point Leicester, Leicestershire & Rutland Substance Use Service, you will make a real difference to people's lives as you support the development of personal, flexible and realistic support and care packages, which people need to help turn things around. We are passionate about people and the people we support. Running health facilities and services on a not-for-profit basis, we invest every penny back into our care and our people.

The role will provide you with scope and support to enhance both your personal and professional development whilst working as part of a friendly and multidisciplinary team. We would welcome applications from anyone with previous experience of working as a Healthcare Assistant who is passionate about improving health and wellbeing and wishes to develop their skills, knowledge and experience within substance use. A tailored induction and training package dependent on your experience will be offered.

We offer a starting salary of £24,150 rising each year in line with our pay progression salary bands, rising to £28,252 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary).

• Assist in the provision of comprehensive, high-quality and efficient substance use services.
• Support and undertake substance use interventions and clinical procedures where trained: e.g. participating in triage assessments and screenings, urine analysis, healthy living assessments, physical observations, blood borne virus screening, ECG recording and undertake venepuncture where necessary supported with the appropriate training.
• Ensure appropriate entries are made on patients' computerised medical records.
• Undertake requested administrative tasks for example, clinical audit data collection, clinical intervention appointment scheduling and pro-active treatment engagement contact attempts.
• Support stock usage and stock control management.
• Monitor fridge temperatures and fridge logs and take action when appropriate.
• Record in Controlled Drugs (CDs) registers and take appropriate action when required.
• Maintain equipment and dispensing areas and ensure they are kept in a clean and orderly manner.
• Support the provision of opiate and alcohol detoxifications, undertaking physical detox observations including BP and reporting any concerns to health and wellbeing nurse, nurse prescriber/medic.
• Support and assist the delivery of nurse health and wellbeing and prescribing clinics.
• Support and assist the delivery of needle exchange and harm reduction services.
• Participate in the safe and secure storage of medicines in accordance with all medicines legislation, Turning Point SOPs and Turning Point policies.
• Report critical incidents using DATIX.
• Participate in late, weekend and statutory holiday rotas and extended hours as required.

• Excellent interpersonal skills at all levels to engage, build relationships and influence colleagues and service users.
• Demonstrable evidence of having worked effectively within a multi-professional team in a healthcare setting.
• Plain English skills both verbal and written to bring clarity and purpose.
• Ability to tailor message to the audience and to convey clinical assessment information to wider staff.
• Ability to deliver against agreed objectives and targets.
• Ability to communicate effectively with community and prison colleagues using a variety of mediums.
• Displays commitment to improving quality of service to Service Users.
• Working knowledge of confidentiality.
• Understanding of local and national safeguarding procedures.
• Demonstrates knowledge of legislation/guidance relating to medicines usage.
• Recognise barriers to understanding, particularly within patient groups.
• Ability to utilise medical equipment to gather physical observations and convey these with some understanding to clinical staff, i.e. blood pressures.
• Must hold a full driving licence and have the ability to drive in order to travel and work across multiple locations as required.

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Benefits: 25 days paid holiday a year +