At a Glance
- Tasks: Lead and support an admin team to deliver top-notch services for recovery support.
- Company: Turning Point, a leading health and social care provider dedicated to positive change.
- Benefits: 25 days holiday plus bank holidays, career development opportunities, and a supportive culture.
- Why this job: Make a real difference in people's lives while growing your career in a meaningful way.
- Qualifications: Experience in team leadership and clinical administration, with strong communication skills.
- Other info: Join a dynamic team focused on recovery and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
At Turning Point, we support people across the UK to overcome substance use issues. An exciting opportunity has arisen to join our team as an Admin Team Leader based in our North East Lincolnshire office in Grimsby. North East Lincolnshire Recovery Partnership (NELRP) is a free and confidential service for Adults and Young People in North East Lincolnshire who would like support with their drug and alcohol use. A joined-up service, with partners working closely together so that the people we support don’t have to navigate their way between different parts of the system on their own. Your leadership and administration skills will make a real difference to the lives of people we work with.
You will assist the Deputy Operations Manager in ensuring that our service is delivered to the highest standard, underpinned by person-centred values and a deep commitment to recovery-focused support. You will help lead a team that is ambitious not only for the recovery journeys of the individuals we support, but also for the professional growth and development of every team member. You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.
Role Responsibilities
As the Admin Team Leader you will be responsible for managing, leading and supporting the admin team to deliver excellence in all aspects of the administration services that support our service delivery, working smartly and innovatively. This will involve working closely with the leadership team and clinical staff. The role is interesting and varied including supervising an admin team working across the county, responsible for local finance and allocated budgets working closely with the clinical team ensuring the accurate and timely printing of prescriptions and clinic bookings. You will ensure Turning Point’s vision and values are embedded in the team and will work closely within our multi-disciplinary team, to ensure the best possible outcomes for the people we support. Part of the role will also involve working closely with local partners and stakeholders to enhance the effectiveness of the service.
The Ideal Candidate
You will have a proven track record of leading and supporting a team, with experience of delivering supervision and appraisal, as well as being able to guide and support staff to achieve the best outcomes for the people we support. To achieve these goals, you will need a background in clinical administration ideally with experience of prescription management gained within the substance use field or similar. Add to that your first-class communication, leadership, flexibility to tasks, interpersonal and relationship-building skills and you will quickly establish yourself as an important and effective member of our team. You must have a high level of IT skills with a good understanding of data reporting systems and excellent organisation and communication skills and accurate minute taking. Ability to remain calm and resilient in high pressure environments. A full driving licence and use of a car is essential. Previous similar management experience or management qualification is desirable. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement.
About Us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We Know Reward Looks Different To Each Person And So Whether Its Ways To Make Your Money Go Further, a Culture Supporting Recognition And Celebration, Or Opportunities To Boost Your Career We Want To Support You In Every Way We Can With Our Total Reward Package That Includes 25 days paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus, the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees Turning Point Benefits.
We reserve the right to close this advert early if we can appoint to the vacancy before the advertised closed date.
Administration Team Leader in Grimsby employer: Moby Call
Contact Detail:
Moby Call Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Team Leader in Grimsby
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We should be ready to discuss how our skills align with their mission, especially in supporting recovery-focused services. Show them we’re not just looking for a job, but a place where we can make a real difference.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. We can also record ourselves to see how we come across and refine our answers to common questions.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set us apart from other candidates. Let’s express our appreciation for the opportunity and reiterate our enthusiasm for the role.
We think you need these skills to ace Administration Team Leader in Grimsby
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Admin Team Leader role. Highlight your leadership experience and any relevant skills that align with Turning Point's mission. We want to see how you can make a difference!
Showcase Your Skills: Don’t hold back on showcasing your IT skills and experience in clinical administration. Mention specific tools or systems you've used, especially those related to prescription management. This will help us see your fit for the role.
Be Person-Centred: Since this role is all about supporting individuals on their recovery journeys, emphasise your commitment to person-centred values. Share examples of how you've put people first in your previous roles – we love hearing about that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at Moby Call
✨Know the Organisation Inside Out
Before your interview, take some time to research Turning Point and their mission. Understand their values and how they support individuals with substance use issues. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As an Admin Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved processes. Be ready to discuss how you can inspire and develop your team at Turning Point.
✨Highlight Your Communication Skills
Effective communication is key in this role. Think of specific instances where your communication skills made a difference, whether it was in managing a project or collaborating with stakeholders. Practice articulating these examples clearly during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Prepare for scenarios related to clinical administration and team management. Think about how you would approach challenges like tight deadlines or difficult conversations with team members.