The Work:
- Lead end-to-end solutioning for complex Google Cloud transformation opportunities, from early client shaping through RFP/RFI response, architecture, commercials and mobilisation.
- Make Gemini Enterprise the front door for agentic transformation: enterprise search, employee productivity, no-code/low-code agents, governed custom agents and integration with enterprise workflows.
- Shape GECX-led customer experience solutions, including conversational AI, agent assist, CX insights, voice/digital integration, knowledge grounding and responsible AI controls.
- Design modern Google Cloud architectures spanning cloud foundations, Google Distributed Cloud, application modernisation, data platforms, Vertex AI, BigQuery, security and automated operations.
- Translate business outcomes into credible solution options, investment cases, architecture roadmaps, delivery estimates, transition plans and partner asks.
- Work closely with sales, account leadership, Google Cloud field teams, delivery, security, data and AI specialists to build differentiated, commercially compelling proposals.
Main Responsibilities:
- Own Google Cloud solution strategy across large deals, ensuring architecture, delivery model, commercial assumptions and value case are aligned.
- Create target architectures for cloud migration, modernisation, data and AI workloads, including landing zones, network/security patterns, app and data migration waves, modernization factory design, and run models.
- Define agentic AI architectures using Gemini Enterprise Agent Platform patterns such as Agent Studio, Agent Development Kit, RAG, vector search, skill/agent registry, model choices, observability and governance.
- Assess current-state application, infrastructure, data, integration and CX platforms; identify the practical migration and modernisation path to Google Cloud.
- Design GECX propositions for customer service, contact centre, digital channels and knowledge operations, including integration with CCaaS/CRM/workforce tools where relevant.
- Develop estimates for migration, modernisation, platform engineering, data/AI build, GECX implementation and managed run.
- Lead multi-disciplinary solution teams including cloud architects, data architects, AI engineers, security, operations, delivery, commercial and transition SMEs.
- Act as a senior Google Cloud evangelist with client CIO/CTO/CDO/CX leadership, explaining the value of Gemini, GECX and Google Cloud in a practical, outcome-led way.
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RIS Google Cloud Solution Architect Senior Manager employer: MOBOLISE
Salesforce is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As an Agentforce Operations Engineer, you will have access to cutting-edge technology and the opportunity for professional growth within a supportive environment that values diversity and inclusion. Located in a vibrant tech hub, Salesforce provides unique advantages such as flexible working arrangements and a commitment to employee well-being, making it a rewarding place to advance your career.
