At a Glance
- Tasks: Ensure guest safety and provide memorable experiences during night shifts.
- Company: Join a fun and inclusive team at a well-known hotel brand.
- Benefits: Competitive salary, discounts, and access to your wage before payday.
- Other info: Great career development opportunities and support for your well-being.
- Why this job: Grow your skills while making a real difference for guests at night.
- Qualifications: A positive attitude and willingness to learn are essential.
The predicted salary is between 20000 - 25000 £ per year.
As a Night Porter, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at night. You’ll join a fun and inclusive team where you can grow and strengthen your skills and experience.
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Be the first point of contact for any late arrival check‑ins and walk‑ins
- Ensure guest and business safety, and that security is top priority at all times
- In the event of a fire, evacuate all guests and team from the business safely and quickly
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay
- Complete night‑time tasks in the hotel and pub
What you’ll bring
- Willingness to learn and expand your skills
- A positive can‑do attitude and be a real team player
Benefits
- Competitive salary, tronc payments and pension contribution
- Chance to further your career across our well‑known brands – training and development at each level of your career
- Discount of 33% for you and 15% for your loved ones on all of our brands
- Wage Stream – access your wage before payday for when life happens
- Retail discounts – receive up to 30% at Superdrug, exclusive discounts with three mobile and many more
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels
- Free employee assistance program – mental health, well‑being, financial, and legal support because you matter
Night Porter employer: MOBOLISE
Join our vibrant team as a Night Porter, where you'll not only ensure the safety and security of our guests but also be part of a fun and inclusive work culture that prioritises your growth. With competitive salaries, extensive training opportunities, and generous discounts across our brands, we are committed to providing a rewarding experience that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Be proactive! Don’t just wait for job listings to pop up. Visit hotels and pubs in your area, introduce yourself, and ask if they’re hiring. Sometimes, the best opportunities come from a friendly face rather than a job board.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how you’d handle late check-ins or customer complaints. Show us that you’re ready to provide that heartfelt experience we’re looking for!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, you’ll find all the latest openings and updates on our brands, making it super convenient for you.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of humour or warmth. Remember, we’re looking for someone who can create memorable experiences for our guests.
Tailor Your Application:Make sure to tailor your application to the Night Porter role. Highlight any relevant experience you have in hospitality or customer service, and don’t forget to mention your willingness to learn and grow with us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the information you need right there. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at MOBOLISE
✨Know the Hotel Inside Out
Before your interview, take some time to research the hotel and its services. Familiarise yourself with their values and what makes them unique. This will help you demonstrate your genuine interest in the role and show that you're ready to provide that heartfelt experience they’re looking for.
✨Showcase Your Team Spirit
As a Night Porter, being a team player is crucial. Prepare examples of how you've worked well in teams before, especially in challenging situations. Highlight your positive attitude and willingness to learn, as these traits are key to fitting into their fun and inclusive environment.
✨Prepare for Safety Scenarios
Given the safety and security responsibilities of the role, think about potential scenarios you might face during your shift. Be ready to discuss how you would handle emergencies, such as a fire evacuation. This shows that you take the safety of guests and staff seriously.
✨Practice Customer Interaction
Since you'll be the first point of contact for late arrivals and handling complaints, practice your communication skills. Role-play common customer interactions with a friend or family member. This will help you feel more confident and articulate during the interview, ensuring you can convey that memorable experience they want for their guests.
