At a Glance
- Tasks: Create unforgettable moments for guests and ensure a warm welcome.
- Company: Join Chef & Brewer, a unique collection of country-style pubs.
- Benefits: Competitive salary, discounts, career growth, and mental health support.
- Other info: Enjoy discounts on food, drinks, and hotel stays while building your career.
- Why this job: Be part of a fun team and make a real impact on customer experiences.
- Qualifications: Passion for service, attention to detail, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Company Description
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
Additional Information
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know that could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...
Qualifications
As a Hotel Staff, you will...
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring...
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can‑do attitude and be a real team player.
Hotel Staff in Masham employer: MOBOLISE
At Chef & Brewer, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member can thrive. With competitive salaries, extensive training opportunities, and generous discounts for you and your loved ones, we ensure that our staff feel valued and supported in their career growth. Join us in creating memorable experiences for our customers while enjoying the benefits of working in beautiful locations that feel like home.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Staff in Masham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chef & Brewer's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a complaint or make a recommendation. Role-playing these situations with a friend can help you feel more confident when it counts.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It’s all about making a great first impression, so choose an outfit that reflects the friendly and professional atmosphere of Chef & Brewer.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hotel Staff in Masham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create unforgettable moments for our customers.
Tailor Your Application:Make sure to tailor your application to the Hotel Staff role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to provide great service or your attention to detail. It’ll make you stand out!
Keep It Professional Yet Friendly:While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the opportunity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at MOBOLISE
✨Know the Company
Before your interview, take some time to research Chef & Brewer. Understand their values, the atmosphere they create, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As Hotel Staff, you'll be all about creating memorable experiences for guests. Prepare examples from your past where you've gone above and beyond for customers. This will demonstrate your passion for service and your ability to handle various situations with a positive attitude.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of presentation in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you determine if this is the right fit for you.
