Specialist Account Executive - Agentforce - Nonprofit in London

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword – it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Overview of the Role

Salesforce is seeking a highly experienced Account Executive to join our Agentforce and Data Cloud Specialist Sales team, focused on Nonprofit organizations. This role is designed for sales professionals who combine deep technical expertise with exceptional business acumen and a passion for helping customers transform engagement through AI and data‑driven solutions. As an Account Executive, you will be responsible for driving revenue growth, building strategic customer relationships, and helping organizations solve complex business challenges through Agentforce or Data Cloud. You will work closely with customers to understand their business objectives, develop compelling points of view, and demonstrate how Salesforce's AI and data platform capabilities can drive measurable outcomes. This role requires a consultative, value‑based sales approach and the ability to engage both business and technical stakeholders. Successful candidates will possess a strong understanding of modern cloud technologies, AI‑driven solutions, customer engagement strategies, and enterprise sales methodologies.

Responsibilities

• Drive new business acquisition and expansion opportunities for Agentforce Nonprofit accounts.
• Identify, develop, and close complex enterprise sales opportunities through strategic prospecting and customer engagement.
• Partner closely with Salesforce account teams to identify opportunities and accelerate Agentforce and Data Cloud adoption across existing and new customers.
• Conduct comprehensive discovery sessions to understand customer business challenges, technical environments, and strategic objectives.
• Demonstrate how Agentforce or Data Cloud can address customer needs through scalable, outcome‑focused solutions.
• Develop and deliver compelling presentations, demonstrations, and Points of View (POVs) that resonate with both business and technical audiences.
• Articulate how Salesforce's broader platform - including Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, and Agentforce - creates differentiated customer value.
• Source and qualify opportunities that align with Salesforce's ideal customer profile and growth objectives.
• Collaborate cross‑functionally with Solution Engineering, Product Specialists, Customer Success, and core Account Teams to deliver a seamless "One Salesforce" customer experience.
• Align proposed solutions with customers' long‑term business and technology strategies.
• Maintain accurate pipeline management, forecasting, and opportunity progression throughout the sales cycle.
• Apply a consultative sales approach to position AI-driven and data-powered solutions as strategic business investments.

Required Qualifications

• Extensive enterprise or commercial B2B technology sales experience in highly technical solution‑selling environments.
• Experience selling into Nonprofit organisations.
• Proven track record of consistently exceeding sales targets and managing complex enterprise sales cycles.
• Experience conducting executive‑level business discovery and translating customer requirements into technology solutions.
• Strong understanding of Salesforce technologies, including Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud.
• Experience selling AI‑driven customer engagement, analytics, cloud, data, or platform solutions.
• Exceptional communication, presentation, negotiation, and stakeholder management skills.
• Strong business acumen with the ability to connect technical capabilities to business outcomes.
• Bachelor's degree or equivalent combination of education and relevant experience.
• Fluency in English and at least one additional language: Spanish, Italian, French or German.
• Deep understanding of AI and machine learning concepts.
• Knowledge of agent‑based platforms, automation workflows, API integrations, and AI‑driven business processes.
• Ability to articulate how autonomous agents integrate with existing business systems and workflows.

Preferred Qualifications

• Experience selling Salesforce solutions and navigating the Salesforce ecosystem.
• Expertise in cloud infrastructure, cloud data warehouse technologies, and business intelligence platforms such as Tableau.
• Experience with predictive analytics, prescriptive analytics, AI, machine learning, or data science‑related technologies.
• Ability to build credibility with both executive business leaders and technical decision‑makers.
• Demonstrated success creating compelling business cases and strategic points of view for enterprise customers.
• Strong relationship‑building skills and the ability to establish trusted advisor status with customers.
• Highly collaborative mindset with experience working across cross‑functional teams.
• Creative problem‑solving skills and the ability to navigate ambiguity in fast‑paced environments.
• Self‑starter mentality with a growth mindset, intellectual curiosity, and a willingness to roll up your sleeves to achieve results.
• Experience operating in multinational or multilingual sales environments.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.