Programme Integration Coordinator in London

Your new role: Programme Integration Coordinator is responsible for ensuring that projects across the Global Outdoor transformation portfolio are successfully integrated into business as usual. This role leads cross-functional readiness, business coordination, stakeholder alignment, and transition planning to ensure programmes deliver operational value with minimal disruption. You’ll work across capital programmes, asset expansion, refresh projects, and operational initiatives, ensuring Commercial, Sales, Operations, Finance, Partnerships and Maintenance teams are engaged, aligned and ready. The role will also identify opportunities to simplify ways of working and exploit AI and automation to improve visibility, coordination, reporting and decision‑making across the programme environment. This is a high‑visibility role reporting to the Head of PMO, working closely with the Global Outdoor executive, Transformation Directors, Operations Directors, and senior stakeholders across the business.

Key Responsibilities

• Integration & Transition into BAU: Own the end‑to‑end integration of projects into business as usual across all programmes. Lead asset charge and out‑of‑charge processes in collaboration with Projects and Commercial teams to protect sales and support forecasts. Ensure systems are updated, campaigns are protected, and operational handovers are smooth. Drive business readiness and coordination across Sales, Operations, Finance, Partnerships and Maintenance.
• Programme Planning & Coordination: Maintain programme‑level visibility of project plans, target deadlines, and beneficial use milestones. Monitor deliverables and progress with Project Managers, escalating risks, dependencies and blockers where needed. Develop and embed efficient processes, trackers, registers and tools to support programme delivery and integration.
• Risk & Dependency Management: Lead the collation, management and review of programme risk registers. Track impacts, dependencies and mitigations across the portfolio. Provide programme‑level visibility of risk exposure to senior stakeholders and support effective mitigation planning.
• Reporting, Governance & Stakeholder Engagement: Produce programme reporting packs for steering committees, operational groups and senior leadership. Lead business communications and engagement on project progress, milestones and impacts. Build strong relationships with the Programmes team and wider stakeholder groups across the business. Use data, technology and AI‑enabled approaches where appropriate to improve reporting, insight, consistency and efficiency.

What You’ll Love About This Role

• Think Big: Shape how Global delivers and integrates major transformation programmes across our Outdoor estate.
• Own It: Take real accountability across multiple programmes and senior stakeholder groups.
• Keep it Simple: Bring clarity, structure and pace to a complex delivery environment.
• Better Together: Work alongside a dynamic PMO team and collaborate across the business.

What Success Looks Like

• Projects transition into BAU with minimal disruption and strong operational readiness.
• Business impacts, risks and dependencies are identified early and actively managed.
• Commercial, Sales, Operations, Finance, Partnerships and Maintenance teams are engaged, aligned and confident.
• Integration processes, trackers and governance are embedded and consistently applied across programmes.
• Opportunities to improve efficiency and visibility through AI and automation are identified and put into practice where appropriate.
• Senior stakeholders have clear visibility of programme status, readiness and risks.

What You’ll Need

• Experience in PMO or project management environments.
• Proven ability to work across multiple senior stakeholder groups and drive alignment.
• Strong planning, coordination and reporting skills.
• Ability to translate delivery plans into business impacts, risks and actions.
• High attention to detail with excellent organisational and communication skills.
• Comfortable working in a fast‑paced, deadline‑driven environment.
• Interest in using AI and technology to improve ways of working, reporting and business processes.

Qualifications and Training

• Proficiency with MS Project, Excel, Visio, PowerPoint and Microsoft Office.
• PRINCE2 certification, or a willingness to work towards certification as part of the role.
• PMO, project or change‑related training/certification would be advantageous.