At a Glance
- Tasks: Lead a dynamic team to ensure smooth operations and happy customers.
- Company: Join Venture Hotels, where originality and innovation thrive.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Access to mental health support and retail discounts for extra perks.
- Why this job: Make a real impact by creating memorable experiences for guests.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
As a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.
We're called Venture Hotels for a reason: We're pioneers! And we thrive on originality. As Greene King's ventures arm, we're here to push boundaries. And we're driven by a team that sees every day as an opportunity to go beyond the ordinary. The result: hotels with a unique sense of place that locals can feel proud of.
We're all about rewarding our team's hard work, that's why you'll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...
As a Team Leader, you will:
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you'll bring:
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Team Leader in Hitchin employer: MOBOLISE
At Venture Hotels, we pride ourselves on being pioneers in the hospitality industry, fostering a vibrant work culture that encourages originality and teamwork. As a Team Leader, you'll benefit from competitive salaries, extensive training opportunities, and generous discounts for you and your loved ones, all while contributing to a unique guest experience that makes our hotels a source of local pride. Join us and enjoy a supportive environment where your growth is valued and every day presents a chance to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Hitchin
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Team Leader role.
✨Tip Number 2
Prepare for those interviews! Research Venture Hotels and understand their values and what makes them unique. Be ready to share how your experience aligns with their mission of pushing boundaries and providing memorable customer experiences.
✨Tip Number 3
Show off your leadership skills! During interviews, give examples of how you've successfully led a team in the past. Highlight your ability to keep things running smoothly, especially during busy shifts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities to join our pioneering team at Venture Hotels.
We think you need these skills to ace Team Leader in Hitchin
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any previous leadership experience. We want to see how you've led teams before and what strategies you used to keep everything running smoothly.
Be Customer-Focused:Remember, our customers are at the heart of what we do! Share examples of how you've provided excellent customer service in the past. This will show us that you understand the importance of a memorable experience.
Keep It Professional Yet Personal:While we love a bit of personality, make sure your application is still professional. Use a friendly tone but avoid slang or overly casual language. We want to get to know the real you!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at MOBOLISE
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully led a team in the past, highlighting your ability to motivate and support others. This will show that you can lead by example and ensure everything runs smoothly.
✨Emphasise Customer Experience
Venture Hotels values customer satisfaction, so be prepared to discuss how you've provided exceptional service in previous roles. Think of a memorable experience you created for a customer and explain how it reflects your commitment to maintaining high standards and ensuring guests leave happy.
✨Be Ready for Problem-Solving Scenarios
Expect questions about how you would handle challenges during a busy shift. Prepare some scenarios where you had to think on your feet and resolve issues quickly. This will showcase your adaptability and ability to keep things running like clockwork, even under pressure.
✨Demonstrate a Positive Attitude
A positive can-do attitude is essential for a Team Leader. During the interview, convey your enthusiasm for the role and the company. Share how you approach challenges with optimism and how you encourage your team to do the same, reinforcing the idea that you're a real team player.
