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- Tasks: Lead a team to ensure seamless technical integration and operational excellence for publisher partnerships.
- Company: Join a fast-growing mobile company at the forefront of ad technology.
- Benefits: Hybrid work model, diverse culture, and opportunities for professional growth.
- Other info: Collaborative environment that values innovation and initiative.
- Why this job: Shape the future of digital advertising while working with cutting-edge technologies.
- Qualifications: 5+ years in technical ad operations and strong leadership skills required.
The predicted salary is between 80000 - 100000 £ per year.
MOBKOI is a fast-growing mobile company headquartered in London, with offices across central Europe, the US, and Asia. We use the latest in mobile ad technology to help premium brands effectively reach and engage with their clients' audiences. Bringing to market the most selective site list of premium global and local publishers enables brands to be selective about where their ads are going to run, thus ensuring brand safety. MOBKOI prides itself on offering full transparency, bespoke creative builds, and local market coordination. We are part of The Brandtech Group, formerly known as You & Mr Jones, working with partners developing the best technology across the globe.
ROLE OVERVIEW
As a Head of Technical Account Management (with leadership responsibilities), you will oversee a team responsible for the technical integration and operational excellence of Mobkoi's publisher partnerships. This includes direct involvement in tag-based and Prebid.js integrations, server-to-server connections, and the resolution of complex technical issues impacting ad delivery and monetization, along with partnering with campaign managers and traders to ensure seamless demand connectivity. The role provides end-to-end accountability across the delivery pipeline.
You will play a central role at the intersection of AdOps, engineering, and commercial teams, ensuring Mobkoi's premium creatives are accurately delivered and tracked across programmatic supply paths. The role requires deep technical knowledge of the adtech ecosystem, strong stakeholder communication skills (internal and external), and the ability to build durable relationships with publishers, balancing technical KPIs with mutual business goals. This position combines hands-on technical troubleshooting and strategic account leadership.
You will:
- Lead and develop a team with 3 direct reports supporting publisher integrations and programmatic setup.
- Collaborate with Publisher Managers and Business Developers to strengthen and expand technical partnerships.
- Drive the quality of integrations and delivery pipelines through proactive debugging, configuration support, and technical enablement.
- Represent Mobkoi's technical voice when discussing monetization KPIs and optimization strategies with publishers.
Key Responsibilities:
- Publisher Integrations: Oversee setup and QA of tags, Prebid.js modules, and Prebid Server connections. Lead debugging sessions using browser dev tools (Chrome DevTools, network tracing, console logs) to diagnose issues across creatives, tracking, and rendering.
- Technical Relationship Management: Act as the primary technical point of contact for publishers. Guide integration strategy and improvements. Co-own technical KPIs with Publisher Managers (latency, viewability, fill rate, etc.).
- AdOps & Programmatic Support: Ensure seamless campaign setup across SSPs and DSPs. Manage deal IDs, targeting parameters, and tracking requirements. Provide support to Campaign Operations for technical delivery issues.
- Team Leadership: Manage, mentor, and grow a team of Technical Account Managers. Promote cross-functional collaboration with Product, Engineering, and Commercial teams.
- Internal Enablement: Document best practices and reusable integration frameworks. Identify and escalate systemic issues and propose scalable fixes.
Skills and Qualifications:
- 5+ years in technical ad operations, publisher integrations, or similar roles.
- Proven ability to lead client-facing technical teams.
- Deep understanding of publisher monetization models, Prebid.js, header bidding, SSPs/DSPs, VAST/VPAID.
- Proficient with Chrome DevTools and other debugging tools.
- Ability to independently conduct data investigations using SQL-based query engines.
- Familiarity with HTML/JS, tag management, and programmatic deal structures.
- Able to translate complex technical issues to non-technical stakeholders.
- Comfortable negotiating or discussing technical outcomes with external partners.
- Able to define team goals and proactively improve service delivery.
- Operates with a partnership mindset, balancing performance and relationship health.
BEHAVIOURS
This is a high-impact role within a growing and technically ambitious organisation. At Mobkoi, you'll collaborate with teams across creative, media, and engineering to shape the future of premium digital advertising. You'll have the opportunity to:
- Work with cutting-edge creative formats and advanced integration strategies.
- Influence publisher monetization strategies while upholding high user experience standards.
- Join a multicultural, collaborative, and fast-paced environment that values initiative and innovation.
What we're looking for:
- Motivation to contribute to the growth and success of the business.
- A proactive, adaptable mindset with the ability to learn quickly.
- Strong ownership and accountability for outcomes.
- Clear and professional communication with a range of stakeholders.
Mobkoi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
LOCATION
London - Hybrid - 3 days in office
LANGUAGE
English
Head of Technical Account Management in City of London employer: MOBKOI
Contact Detail:
MOBKOI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Account Management in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the adtech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your technical expertise and problem-solving abilities. Share specific examples of how you've tackled complex issues in the past – it’ll set you apart from the crowd.
✨Tip Number 3
Prepare for those interviews! Research the company and its tech stack thoroughly. Be ready to discuss how your experience aligns with their needs, especially around publisher integrations and ad operations. Confidence is key, so practice your pitch!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at StudySmarter. Tailor your application to reflect your passion for the role and the company – it makes a huge difference!
We think you need these skills to ace Head of Technical Account Management in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Technical Account Management role. Highlight your technical knowledge in ad operations and any leadership experience you've had, as this is key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the adtech industry and how your background makes you a perfect fit for our team. Be sure to mention specific experiences that demonstrate your ability to lead and manage technical integrations.
Showcase Your Technical Skills: In your application, don't shy away from showcasing your technical expertise. Mention your familiarity with tools like Prebid.js, Chrome DevTools, and any programming languages you know. We love candidates who can bridge the gap between tech and business!
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows us that you're genuinely interested in joining our team at Mobkoi. Plus, it’s super easy!
How to prepare for a job interview at MOBKOI
✨Know Your AdTech Inside Out
Make sure you brush up on your knowledge of the adtech ecosystem, especially around publisher monetization models, Prebid.js, and server-to-server connections. Be ready to discuss how these elements play a role in technical account management and how you've successfully navigated similar challenges in the past.
✨Showcase Your Leadership Skills
As a Head of Technical Account Management, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've developed team members or improved team performance in previous roles. Highlight your experience in fostering cross-functional collaboration with other departments.
✨Prepare for Technical Troubleshooting Scenarios
Expect to be asked about your troubleshooting process. Familiarise yourself with tools like Chrome DevTools and be ready to walk through a debugging session. You might even be given a hypothetical scenario to solve, so practice articulating your thought process clearly and confidently.
✨Communicate Like a Pro
You'll need to translate complex technical issues to non-technical stakeholders, so practice explaining intricate concepts in simple terms. Think of examples where you've successfully communicated with clients or partners, ensuring everyone was on the same page regarding technical outcomes and strategies.