At a Glance
- Tasks: Provide top-notch IT support and maintain our tech systems for seamless operations.
- Company: Join Tekever, a dynamic team focused on innovative technology solutions.
- Benefits: Enjoy competitive salary, generous holiday, medical insurance, and a matched pension scheme.
- Other info: Thriving work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by empowering colleagues with reliable tech support.
- Qualifications: Technical education in IT and experience in support roles required.
The predicted salary is between 30000 - 40000 £ per year.
The Mission
As part of the Tekever team, your mission is to ensure the seamless operation of our IT infrastructure by delivering reliable technical support and maintaining robust, scalable systems. You will be the backbone of our daily technology operations, empowering colleagues across all locations to work efficiently while proactively identifying and resolving challenges.
Responsibilities
- Provide local and/or remote user support.
- Assist in the installation of hardware and software systems.
- Provide IT support for employee onboarding and offboarding.
- Analyse and acquire IT equipment.
- Support in troubleshooting technical issues and network problems.
- Create and maintain technical and procedural documentation.
- Install, configure, and maintain equipment.
- Administer and maintain the company’s and branches’ infrastructure.
- Install, configure, and troubleshoot systems.
Requirements
- Technical or higher education in IT-related fields.
- Proven professional experience in similar roles.
- Knowledge of networks and IT systems.
- Experience with programming, routers, switches, and servers.
- Ability to work independently and solve technical problems.
- Resilience, proactivity, and dynamism.
Benefits
- An excellent work environment and an opportunity to make a difference.
- Salary commensurate with level of experience.
- Company pension contribution matched up to 10%.
- 25 days annual holiday + 8 bank holidays.
- Medical insurance.
- Dental insurance.
- Salary sacrifice initiatives (EV scheme, cycle 2 work, tech scheme).
- Discretionary annual company bonus.
IT Support Technician in Cardigan employer: Mobizy
Contact Detail:
Mobizy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Cardigan
✨Tip Number 1
Network like a pro! Reach out to current employees at Tekever on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! If you have a portfolio or examples of past projects, bring them along to interviews. It’s a great way to demonstrate your technical know-how and problem-solving abilities.
✨Tip Number 3
Prepare for those tricky questions! Think about common IT support scenarios and how you’d handle them. Practising your responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Tekever team.
We think you need these skills to ace IT Support Technician in Cardigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight your relevant experience and skills, especially those that match the job description. We want to see how you can be the backbone of our tech operations!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background makes you a great fit for our team. Let us know how you can empower colleagues across all locations.
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully resolved technical issues or improved systems. We love seeing resilience and proactivity in action, so share your stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Mobizy
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networks, routers, switches, and servers. Be ready to discuss your previous experiences in IT support and how you've tackled specific challenges.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Think about times when you had to troubleshoot under pressure and be ready to explain your thought process during those situations.
✨Familiarise Yourself with the Company
Do a bit of research on Tekever and their IT infrastructure. Understanding their mission and values will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and gives you a chance to learn more about the company culture and expectations.