At a Glance
- Tasks: Manage key accounts and onboard new clients while driving revenue growth.
- Company: Established market leader in managed communications technology with a people-first culture.
- Benefits: Generous uncapped commission, bonuses, car allowance, private healthcare, and flexible working.
- Other info: Exciting career development opportunities in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in transforming customer experiences.
- Qualifications: 2-3 years of account management experience with CCaaS/UCaaS vendors.
The predicted salary is between 50000 - 65000 £ per year.
We are delighted to be working in partnership with an established market leader in managed communications technology and services. For over 40 years, they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition.
As the business expands, they are looking to onboard a Senior Account Manager to manage and develop key accounts across their customer base and selectively onboard new clients. This is an exciting opportunity to protect and grow recurring revenue, improve customer outcomes and identify new opportunities through long-term account development and trusted advisory engagement.
Armed with a portfolio of unique value propositions including innovative new UC products and AI solutions, the Senior Account Manager will participate in the following:
- Act as the primary commercial lead for assigned customers, coordinating internal and external stakeholders to ensure successful delivery, customer satisfaction and sustainable account growth.
- Producing proposals and reports.
- Exerting influence to develop revenue and scope of services and associated adoption within customers.
- Identifying expansion opportunities, service improvements and additional value within existing customer accounts.
- Liaising with internal resource and third-party resource managing communications and coordinating efforts in support of successful bids and client development strategies.
- Effective planning and reviewing of significant projects and management of change initiatives.
- Remaining positive and taking difficult decisions in order to succeed in complex or stressful situations.
The successful candidate will have a minimum of 2-3 years of account management experience, working with CCaaS/UCaaS and vendors such as Zoom, 8x8, Five9, Mitel etc. The Account Manager will be used to working with contract values of around £500K, with a proven track record of retaining and securing new business. Solid tenure with previous employers is essential, as well as an analytical and detail-oriented mindset.
As this is primarily a customer facing role, a full driving license and access to a car is essential and you should ideally live within 2 hours of the London area. This is a fantastic and exciting opportunity for a seasoned sales professional to work as part of a people-first company that holds exceptional staff retention rates and career development opportunities.
The role comes with a generous uncapped commission scheme with added bonuses and accelerators once targets are exceeded, as well as a car allowance, private healthcare, flexible working arrangements and many more great benefits. If you’re ambitious, curious and can demonstrate loyalty as an employee, this is your chance to earn, learn and grow your career in a company with pedigree, purpose and potential.
Senior Account Manager in Surrey employer: Mobilus Ltd
Join a people-first company that prioritises employee well-being and career development, offering exceptional staff retention rates and a supportive work culture. As a Senior Account Manager, you will benefit from a generous uncapped commission scheme, private healthcare, flexible working arrangements, and the opportunity to work with cutting-edge communication technologies. This role not only allows you to drive significant impact for clients but also fosters your professional growth in a dynamic and innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in Surrey
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, values, and recent news. We want you to walk in feeling confident and ready to show how you can contribute to their success!
✨Tip Number 3
Practice your pitch! You’ll need to articulate your experience with CCaaS/UCaaS clearly. We suggest rehearsing how you’ve successfully managed accounts and driven revenue growth in past roles to impress your potential employer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so let’s get you that dream job together!
We think you need these skills to ace Senior Account Manager in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience with CCaaS/UCaaS and any relevant vendors like Zoom or Mitel. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've managed accounts and driven revenue growth in the past.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Quantify your successes, like how you retained clients or expanded accounts. Numbers speak volumes, and we love to see them!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mobilus Ltd
✨Know Your Stuff
Make sure you’re well-versed in the company’s products and services, especially their UC and AI solutions. Familiarise yourself with their market position and recent innovations. This will not only show your interest but also help you engage in meaningful conversations during the interview.
✨Showcase Your Experience
Prepare to discuss your previous account management roles, particularly any experience with CCaaS/UCaaS vendors. Highlight specific examples where you’ve successfully retained clients or expanded accounts, as this aligns perfectly with what they’re looking for.
✨Demonstrate Problem-Solving Skills
Be ready to share instances where you faced complex challenges in account management. Discuss how you navigated these situations, made tough decisions, and ultimately achieved positive outcomes. This will illustrate your ability to thrive under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company’s goals. Inquire about their strategies for customer engagement and how they measure success in account management. This shows you’re not just interested in the job, but also in contributing to their long-term vision.
