At a Glance
- Tasks: Lead brand communications across campaigns, social media, PR, and partnerships.
- Company: One of the UK's leading hospitality businesses with 59 unique restaurants.
- Benefits: Exciting role with high ownership and impact on brand experience.
- Other info: Fast-paced environment with opportunities for creativity and collaboration.
- Why this job: Join a dynamic team and shape memorable customer experiences.
- Qualifications: 7 years in consumer-facing marketing with strong project management skills.
The predicted salary is between 51750 - 63250 £ per year.
We are delighted to be working in partnership with one of the UK s leading hospitality businesses, with 59 restaurants across the country, each serving its own unique community.
They are looking for a Senior Brand Communications Manager on a 4-month fixed term contract basis, to help orchestrate the communications ecosystem and lead brand communications across campaigns, social, PR, partnerships, influencer activity and owned channels.
In this exciting and fast-paced role, you will sit at the heart of external communications and join a small team that is dedicated to creating always-on communications with stand-out campaign moments to create affinity, drive visits and build awareness.
With one direct report and two indirect reports, you will work closely with other teams to shape promotional activity, value propositions and customer offers, ensuring messaging is simple, compelling and commercially effective.
Key Responsibilities
- Own the communications calendar, creating integrated plans that align business priorities, customer occasions and commercial opportunities.
- Lead development and delivery of campaigns across key moments including menu launches, seasonal activity, Red Letter Days and brand initiatives.
- Act as guardian of the brand, ensuring consistency, quality and distinctiveness across all customer-facing communications.
- Lead agencies and collaborate cross-functionally with teams including Food, Operations, Commercial and Digital to deliver brilliant work.
- Operate confidently in a hands-on environment, personally driving projects and activity where needed.
The successful candidate will have around 7 years experience within a consumer-facing marketing, brand or communications role, with experience of developing and delivering integrated campaigns across multiple channels, with particular focus on digital and paid media.
They will have worked in multi-site brand environments and must bring strong project management skills with solid experience of brand communications, digital, paid media, PR, influencer and content-led marketing.
The Senior Brand Communications Manager will be someone who is able to think strategically but is also happy to be hands-on and driving execution, whilst managing agencies and stakeholders.
Hospitality, retail, leisure or lifestyle backgrounds would work well for this role, as well as relevant agency experience working with multi-site brands.
This is a fantastic and rewarding opportunity to work at the heart of customer experiences in a varied and exciting role, with a high level of ownership and impact, making a huge difference to the overall brand.
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Senior Brand Communications Manager - 4 Month FTC employer: Mobilus Limited
As a leading retail business in the UK, we pride ourselves on fostering a high-trust work environment that empowers our technology team to innovate and excel. With over 6,000 employees across 275 locations, we offer a collaborative culture that values mentorship and professional growth, particularly for those in pivotal roles like the Infrastructure & Security Engineer. Join us to take ownership of our cyber security roadmap and make a meaningful impact in a dynamic and supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Brand Communications Manager - 4 Month FTC
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Senior Brand Communications Manager - 4 Month FTC
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Mobilus Limited
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Mobilus Limited. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
