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- Tasks: Lead IT delivery for key change programmes in a dynamic retail environment.
- Company: One of the UK's leading retail businesses with over 240 stores.
- Benefits: Competitive salary, hands-on leadership role, and opportunity to drive real change.
- Why this job: Make a significant impact on modernising systems and enhancing customer experience.
- Qualifications: Proven experience in IT delivery within multi-site retail or consumer-facing businesses.
- Other info: Fast-paced environment with opportunities for professional growth and collaboration.
The predicted salary is between 48000 - 72000 £ per year.
We are delighted to be working in partnership with one of the UK’s leading retail businesses, home to well known high-street brands and employing over 6,000 people, across a growing estate of over 240 stores. They are currently in the middle of several important change programmes, modernising core systems and setting the group up for the next phase of growth. They are looking to onboard a Head of IT Delivery to help them get these programmes over the line. This role is about making things happen. You’ll take ownership of IT and business change delivery across the group, bringing clarity, pace, and confidence to complex, in-flight work.
Working closely with senior leaders, you’ll be a key point of contact for the main IT partners and suppliers. It’s a hands-on leadership role managing a small team of project and programme managers in a fast-moving, consumer facing environment — ideal for someone who enjoys solving problems, cutting through noise, and keeping teams focused on what really matters.
Key responsibilities include:
- Take overall responsibility for delivery of key IT and digital change programmes.
- Oversee work across all core enterprise systems whilst keeping multiple brands, teams, and suppliers moving in the same direction across shared programmes.
- Make sure delivery translates into real improvements for retail outlets and support teams.
- Own go-live planning, cutover, and early-life support, with a strong focus on protecting trading.
- Own delivery plans, risks, budgets, and progress reporting.
- Work closely with architecture, security, integration, and data teams to keep solutions robust and supportable.
The successful candidate will have proven experience of leading IT delivery in multi-site retail, hospitality, or similarly hands-on consumer facing businesses. They will possess a solid track record delivering complex programmes involving systems like WFM, payroll, POS, digital, payments, and integrations, as well as a good understanding of how technology change affects day-to-day operations. Experience of managing multiple IT suppliers and delivery partners is essential, as well as a natural ability for working with senior stakeholders and making clear delivery calls.
Head of IT Delivery – 6 Month FTC in London employer: Mobilus Limited
Contact Detail:
Mobilus Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Delivery – 6 Month FTC in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and IT sectors. Let them know you're on the lookout for opportunities, especially roles like Head of IT Delivery. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by diving deep into the company’s recent projects and changes. Show them you’re not just another candidate; you’re someone who understands their current challenges and can bring clarity and pace to their IT delivery.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your job search. Plus, applying directly can sometimes give you a leg up in the process. Let’s get you that Head of IT Delivery role!
We think you need these skills to ace Head of IT Delivery – 6 Month FTC in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of IT Delivery. Highlight your experience in leading IT delivery, especially in multi-site retail or consumer-facing businesses. We want to see how you've made things happen in similar environments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've overseen complex change programmes and delivered real improvements in past positions. We love a good story!
Showcase Your Leadership Skills: This role is all about hands-on leadership, so make sure to highlight your experience managing teams and working with senior stakeholders. We want to know how you keep teams focused and motivated, even in fast-paced environments.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Mobilus Limited
✨Know Your Stuff
Make sure you’re well-versed in the key IT and digital change programmes mentioned in the job description. Brush up on your knowledge of systems like WFM, payroll, and POS. Being able to discuss these confidently will show that you’re ready to take ownership of delivery.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in fast-paced environments. Highlight your experience managing project and programme managers, and how you’ve kept teams focused on what really matters. This role is about making things happen, so demonstrate your ability to drive results.
✨Understand the Business Impact
Be ready to discuss how IT delivery translates into real improvements for retail outlets. Think about past projects where your work directly impacted operations and customer experience. This will show that you understand the bigger picture and can align IT initiatives with business goals.
✨Engage with Stakeholders
Since this role involves working closely with senior leaders and IT partners, prepare to talk about your experience in stakeholder management. Share specific instances where you’ve made clear delivery calls and navigated complex relationships to ensure successful outcomes.
