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- Tasks: Lead IT delivery for key change programmes in a dynamic retail environment.
- Company: One of the UK's leading retail businesses with over 240 stores.
- Benefits: Competitive salary, hands-on leadership role, and opportunity to drive real change.
- Why this job: Make a significant impact on modernising systems and enhancing customer experience.
- Qualifications: Proven experience in IT delivery within multi-site retail or consumer-facing businesses.
- Other info: Fast-paced environment with opportunities for professional growth and collaboration.
The predicted salary is between 48000 - 72000 £ per year.
We are delighted to be working in partnership with one of the UK’s leading retail businesses, home to well known high-street brands and employing over 6,000 people, across a growing estate of over 240 stores. They are currently in the middle of several important change programmes, modernising core systems and setting the group up for the next phase of growth. They are looking to onboard a Head of IT Delivery to help them get these programmes over the line. This role is about making things happen. You’ll take ownership of IT and business change delivery across the group, bringing clarity, pace, and confidence to complex, in-flight work. Working closely with senior leaders, you’ll be a key point of contact for the main IT partners and suppliers. It’s a hands-on leadership role managing a small team of project and programme managers in a fast-moving, consumer facing environment — ideal for someone who enjoys solving problems, cutting through noise, and keeping teams focused on what really matters.
Key responsibilities include:
- Take overall responsibility for delivery of key IT and digital change programmes.
- Oversee work across all core enterprise systems whilst keeping multiple brands, teams, and suppliers moving in the same direction across shared programmes.
- Make sure delivery translates into real improvements for retail outlets and support teams.
- Own go-live planning, cutover, and early-life support, with a strong focus on protecting trading.
- Own delivery plans, risks, budgets, and progress reporting.
- Work closely with architecture, security, integration, and data teams to keep solutions robust and supportable.
The successful candidate will have proven experience of leading IT delivery in multi-site retail, hospitality, or similarly hands-on consumer facing businesses. They will possess a solid track record delivering complex programmes involving systems like WFM, payroll, POS, digital, payments, and integrations, as well as a good understanding of how technology change affects day-to-day operations. Experience of managing multiple IT suppliers and delivery partners is essential, as well as a natural ability for working with senior stakeholders and making clear delivery calls.
Head of IT Delivery – 6 Month FTC employer: Mobilus Limited
Contact Detail:
Mobilus Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Delivery – 6 Month FTC
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and IT sectors. Let them know you're on the lookout for opportunities, especially roles like Head of IT Delivery. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of key IT delivery concepts. Be ready to discuss how you've successfully managed complex programmes in the past. Show them you can bring clarity and pace to their change initiatives!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your experience in multi-site retail or consumer-facing businesses. When you find a role that excites you, apply through our website to streamline your application process and increase your chances of getting noticed.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Reiterate your enthusiasm for the role and mention something specific from the interview that resonated with you. It shows you're genuinely interested and keeps you top of mind.
We think you need these skills to ace Head of IT Delivery – 6 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of IT Delivery. Highlight your experience in managing IT delivery, especially in retail or consumer-facing environments. We want to see how you've made things happen in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led complex change programmes and delivered results. We love a good story!
Showcase Your Leadership Skills: Since this role involves managing a small team, make sure to highlight your leadership experience. Talk about how you've kept teams focused and motivated, and how you've navigated challenges in fast-paced environments. We’re all about clarity and confidence!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Mobilus Limited
✨Know Your Programmes
Before the interview, dive deep into the specific change programmes mentioned in the job description. Understand their goals and challenges, and think about how your experience aligns with these. This will show that you’re not just familiar with IT delivery but are genuinely interested in making a difference.
✨Showcase Your Leadership Style
As a Head of IT Delivery, your leadership style is crucial. Be prepared to discuss how you manage teams, especially in fast-paced environments. Share examples of how you've kept teams focused and motivated during complex projects, and how you’ve navigated challenges with senior stakeholders.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific instances where you’ve had to cut through noise and deliver results. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Understand the Business Impact
It’s essential to convey how IT delivery translates into real improvements for retail outlets. Be ready to discuss how technology changes can enhance day-to-day operations and customer experiences. This shows that you understand the bigger picture and are focused on delivering value.
