At a Glance
- Tasks: Support engineers with testing, documentation, and troubleshooting for innovative hardware products.
- Company: Join Mobiltex, a high-growth IIoT and software company in Newport.
- Benefits: Enjoy private medical care, flexible leave, wellness allowance, and a pension scheme.
- Other info: Great career growth opportunities in a scaling organisation.
- Why this job: Make a real impact in a dynamic environment while developing your technical skills.
- Qualifications: Strong technical writing, lab equipment familiarity, and teamwork skills required.
Mobiltex is an IIoT and software company delivering remote monitoring and software solutions that help maintain pipeline health for industries delivering critical services. Their solutions target real-time corrosion prevention, gas pressure management and water network optimisation, primarily serving midstream and downstream energy operators and water utilities.
Mobiltex is a high-growth company in an active phase of product and organisational scaling, with potential for Mergers and Acquisitions, as well as a growing international footprint. This is an environment that rewards people who can build structure where it doesn’t yet exist and drive commercial output as the organisation scales.
The Role
Mobiltex is looking for a Product and Test Support Technician to create, maintain and control the documentation that supports the manufacturing of its hardware products, while providing hands-on support to hardware, firmware and mechanical engineers during testing, validation and prototype bring-up. Working closely with engineering, manufacturing and quality teams, you will translate engineering designs into clear, production-ready instructions, execute test and validation activities under engineering direction, and keep documentation current as products move from New Product Introduction (NPI) through to sustaining production.
Key Responsibilities
- Support engineers in executing test plans, validation and prototype bring-up activities
- Support testing, debugging and troubleshooting of hardware and firmware issues alongside engineers during development
- Support investigations into Customer Reported Bugs (CRBs) and Corrective Action Requests (CARs)
- Execute validation, functional, environmental and reliability tests under engineering direction and flag anomalies for engineering review
- Record, organise and report test data and results in a clear, traceable format
- Support the timely delivery of projects in alignment with agreed engineering plans and priorities
- Contribute to team effectiveness, knowledge sharing and continuous improvement efforts
- Support delivery of engineering and product development objectives aligned with Mobiltex strategic priorities
- Work with manufacturing, quality and engineering teams to validate documentation accuracy on the production floor
- Create and maintain production work instructions, Bills of Materials (BOMs), assembly procedures and test/inspection procedures
- Maintain document version control and revision history in line with company procedures
- Prepare and process documentation for Engineering Change Orders (ECs) and NPI product releases
- Assist with training production staff on new or revised procedures
- Maintain production test fixtures and processes
- Support troubleshooting and resolve manufacturing issues
Requirements
Essential
- Strong technical writing and documentation skills
- Comfortable using basic lab/test equipment, including multimeters, oscilloscopes and bench power supplies
- Proficiency with Microsoft Office and Confluence for documentation
- Ability to read schematics, PCB layouts and mechanical drawings
- Familiarity with electronics assembly and PCB assembly (PCBA) processes
- Experience with document control systems
- Basic understanding of manufacturing quality processes
- Ability to follow test plans and validation procedures written by engineering and accurately record results
- Attention to detail and accuracy
- Clear written and verbal communication skills
- Good organisational and time management skills
- Ability to work cross-functionally with engineering, manufacturing and quality teams
- Self-motivated with the ability to work independently
Desirable
- Familiarity with Altium
- Basic understanding of embedded C/C++ systems and firmware concepts
- Understanding of IPC standards and ISO 9001
What’s In It For You
- Private medical care after probation
- Enhanced company sick pay
- Flexible annual leave, including the option to carry forward up to 5 days
- Up to 5 additional personal leave days after probation
- Eye test and glasses contribution
- Annual wellness allowance after probation
- Company pension scheme, including enhanced contributions
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR.
Product and Test Support Technician employer: Mobiltex
Mobiltex is an exceptional employer located in Newport, Wales, offering a dynamic work environment that fosters innovation and growth. With a strong focus on employee well-being, the company provides comprehensive benefits such as private medical care, flexible leave options, and a wellness allowance, ensuring a healthy work-life balance. As a high-growth IIoT and software company, Mobiltex encourages professional development and offers opportunities to contribute to meaningful projects that impact critical services in the energy and water sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Product and Test Support Technician
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Mobiltex or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Mobiltex.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Mobiltex.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Mobiltex that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Product and Test Support Technician
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Mobiltex.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Mobiltex and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Mobiltex
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Mobiltex uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
