At a Glance
- Tasks: Support engineers with testing and documentation for innovative hardware products.
- Company: Join a high-growth IIoT company making waves in pipeline health solutions.
- Benefits: Enjoy private medical care, flexible leave, wellness allowance, and a solid pension scheme.
- Other info: Great opportunity for career growth in a collaborative environment.
- Why this job: Be part of a dynamic team driving real impact in critical service industries.
- Qualifications: Strong technical writing skills and familiarity with lab/test equipment required.
The predicted salary is between 55000 - 55000 £ per year.
Mobiltex is an IIoT and software company delivering remote monitoring and software solutions that help maintain pipeline health for industries delivering critical services. Their solutions target real-time corrosion prevention, gas pressure management and water network optimisation, primarily serving midstream and downstream energy operators and water utilities. Mobiltex is a high-growth company in an active phase of product and organisational scaling, with potential for Mergers and Acquisitions, as well as a growing international footprint. This is an environment that rewards people who can build structure where it doesn't yet exist and drive commercial output as the organisation scales.
The Role
Mobiltex is looking for a Product and Test Support Technician to create, maintain and control the documentation that supports the manufacturing of its hardware products, while providing hands-on support to hardware, firmware and mechanical engineers during testing, validation and prototype bring-up. Working closely with engineering, manufacturing and quality teams, you will translate engineering designs into clear, production-ready instructions, execute test and validation activities under engineering direction, and keep documentation current as products move from New Product Introduction (NPI) through to sustaining production.
Key Responsibilities
- Support engineers in executing test plans, validation and prototype bring-up activities
- Support testing, debugging and troubleshooting of hardware and firmware issues alongside engineers during development
- Support investigations into Customer Reported Bugs (CRBs) and Corrective Action Requests (CARs)
- Execute validation, functional, environmental and reliability tests under engineering direction and flag anomalies for engineering review
- Record, organise and report test data and results in a clear, traceable format
- Support the timely delivery of projects in alignment with agreed engineering plans and priorities
- Contribute to team effectiveness, knowledge sharing and continuous improvement efforts
- Support delivery of engineering and product development objectives aligned with Mobiltex strategic priorities
- Work with manufacturing, quality and engineering teams to validate documentation accuracy on the production floor
- Create and maintain production work instructions, Bills of Materials (BOMs), assembly procedures and test/inspection procedures
- Maintain document version control and revision history in line with company procedures
- Prepare and process documentation for Engineering Change Orders (ECs) and NPI product releases
- Assist with training production staff on new or revised procedures
- Maintain production test fixtures and processes
- Support troubleshooting and resolve manufacturing issues
Requirements
Essential
- Strong technical writing and documentation skills
- Comfortable using basic lab/test equipment, including multimeters, oscilloscopes and bench power supplies
- Proficiency with Microsoft Office and Confluence for documentation
- Ability to read schematics, PCB layouts and mechanical drawings
- Familiarity with electronics assembly and PCB assembly (PCBA) processes
- Experience with document control systems
- Basic understanding of manufacturing quality processes
- Ability to follow test plans and validation procedures written by engineering and accurately record results
- Attention to detail and accuracy
- Clear written and verbal communication skills
- Good organisational and time management skills
- Ability to work cross-functionally with engineering, manufacturing and quality teams
- Self-motivated with the ability to work independently
Desirable
- Familiarity with Altium
- Basic understanding of embedded C/C++ systems and firmware concepts
- Understanding of IPC standards and ISO 9001
What's In It For You
- Private medical care after probation
- Enhanced company sick pay
- Flexible annual leave, including the option to carry forward up to 5 days
- Up to 5 additional personal leave days after probation
- Eye test and glasses contribution
- Annual wellness allowance after probation
- Company pension scheme, including enhanced contributions
What's next?
It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR.
Locations
Product and Test Support Technician in Newport, Wales employer: Mobiltex
Mobiltex is an exceptional employer located in Newport, Wales, offering a dynamic work environment that fosters innovation and growth. With a strong focus on employee well-being, the company provides comprehensive benefits such as private medical care, flexible leave options, and a wellness allowance, ensuring a healthy work-life balance. As a high-growth IIoT and software company, Mobiltex encourages professional development and offers opportunities to contribute to meaningful projects that impact critical services in the energy and water sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Product and Test Support Technician in Newport, Wales
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Product and Test Support Technician role you’re after at Mobiltex.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Mobiltex a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Mobiltex.
✨Apply Through Company Websites
When you spot a role like Product and Test Support Technician at Mobiltex, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Product and Test Support Technician in Newport, Wales
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Product and Test Support Technician, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Mobiltex a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Mobiltex specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Mobiltex
✨Brush Up on Core Engineering Principles
Before heading into the interview with Mobiltex, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Mobiltex want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.