Dealer Account Manager in Maple Cross

At Mobilize Financial Services, part of the Renault Group, we are a financial services provider focused on delivering customer-centric solutions that support our customers throughout their journey. We offer a dynamic and collaborative environment where you can build a meaningful career. Driven by integrity, innovation, and teamwork, we are committed to delivering high-quality customer experiences while supporting the growth and development of our people. With opportunities across IT, finance, marketing & digital innovation and customer experience, this is your chance to be part of a global business where your development truly matters.

About the Role

Reporting to the Head of Sales, the role holder contributes actively to the attainment of the MFS commercial & regulatory objectives and the Brand’s growth ambitions through the deployment of MFS’s commercial and oversight strategy within the dealer network and the active management of finance, services & retention performance.

Responsibilities

• Achievement of commercial sales objectives including but not limited to unit volume, penetrations and retention, whilst ensuring good customer outcomes.
• Deploy and manage MFS dealer oversight framework within your territory.
• Manage commercial dealer/group relationships, oversight & performance [at all levels] through physical/virtual meetings.
• Manage internal stakeholder relationships.
• Take the role of conduit between dealers and internal MFS departments.
• Improve performance through delivering training and coaching whilst monitoring the completion of training standards via MFS learning management system.
• Manage relationships with all OEM brand and third-party counterparts.
• Support launch of all quarterly brand campaigns within dealer networks.
• Field deployment of all dealer digital initiatives.
• Ensure personal continuous development in all areas of the Account Manager role.
• To comply with all regulatory obligations, company procedures and standards.

Skills

• Ability to influence & coach.
• Flexible & proactive approach to problem solving.
• Prioritization & organizational skills.
• Proactive & resilient attitude.
• Strong interpersonal skills.
• Team player with a collaborative approach.

Knowledge and Experience

• Previous motor finance industry experience.
• Understanding of current regulatory landscape desirable.

Location

Field-based Role (Northwest of England and Midlands)

What we offer

• 27 days annual leave + bank holidays.
• Performance-based bonus.
• ECOP & Loan Plan Scheme - up to 2 vehicles at any one time.
• Flexible benefits including retail vouchers, private dental, and health screening.
• Cycle to Work & Gym Flex schemes.
• Preferential staff savings account.
• Wellbeing support through OneHealth Employee Assistance Programme (EAP) offers confidential support for personal or work-related issues.