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- Tasks: Coordinate installations and support customers through the process with precision and care.
- Company: Join Mobility In Motion, a rapidly growing leader in mobility products that empower independence.
- Benefits: Enjoy 23 days holiday, life insurance, pension scheme, and full training in a supportive environment.
- Why this job: Make a real difference in people's lives while working in a friendly, family-oriented culture.
- Qualifications: Strong organizational skills, customer service experience, and proficiency in Microsoft Office are essential.
- Other info: This is a full-time, permanent role with opportunities for personal growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Scheduling & Installation Administrator Location: Alfreton Office Salary: Competitive, DOE Contract: Full time, Permanent – 37.5-hour week Monday to Friday Benefits: 23 days holiday, Auto enrol pension scheme, Life insurance cover, Profit Related Pay, Free on-site car park, Employee Assistance Programme, Full Training provided We are Mobility In Motion (MiM) and we are recruiting! You’ve probably not heard of MiM, however don’t let that put you off, we operate in a niche market and while you don’t know us now, one day as you inevitably get older you may come to rely on one of the products we produce. Saying that we are a business that has doubled in size again and again over the last few years. We operate in a growth market and are the market leaders our area of expertise. What do we do? We offer a full range of mobility products directly to customers who need these to maintain their mobility and independence. Our products are genuinely liberating and transformative. We have requirement for a Scheduling & Installation Administrator to join the Sales and Marketing Team here in Alfreton! The Role – Scheduling & Installation Administrator * Liaising with installation partners and customers to arrange installation of products * Planning and organising installations using our business system * Completing all documentation with the highest levels of accuracy and providing this to the relevant parties * Dealing with queries relating to installation and finding solutions * Dispatch and track products and update stakeholders of any issues * Maximising opportunities for installations * Ensuring all documentation is received following installations and actioned You will have the opportunity to see customers through the whole process to a successful outcome. The Ideal Candidate: * A planning professional with excellent customer service and great organisational skills * Self-management with a ‘can do’ attitude * Excellent telephone manner * A genuine passion for helping people * Confidence using Microsoft Excel, Word, internet & email * Accuracy and attention to detail * Logical approach * Able to work to agreed process & procedures to meet and excel customer expectations In-depth training will give you all the product knowledge you need to excel in this role. We work with disabled and elderly people and want people who can demonstrate empathy and provide people with an excellent service. You will be joining a family-owned business which is expanding rapidly in the UK and internationally. There is a positive, friendly and encouraging family culture across the business. If you’re looking for a job where you can genuinely go home at the end of the day saying that you’ve made a positive difference to someone’s life, then let’s have a conversation, click on “APPLY” today! No agencies please
Scheduling & Installation Administrator employer: Mobility in Motion
Contact Detail:
Mobility in Motion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling & Installation Administrator
✨Tip Number 1
Familiarize yourself with the mobility products offered by Mobility In Motion. Understanding their range and how they help customers will not only boost your confidence during the interview but also show your genuine passion for helping people.
✨Tip Number 2
Highlight your organizational skills by preparing examples of how you've successfully managed schedules or projects in the past. This will demonstrate your ability to plan and organize installations effectively.
✨Tip Number 3
Practice your telephone manner by role-playing common customer service scenarios. Being able to communicate clearly and empathetically over the phone is crucial for this role.
✨Tip Number 4
Research the company culture at Mobility In Motion. Understanding their family-oriented approach and values will help you align your responses during the interview, showing that you are a good fit for their team.
We think you need these skills to ace Scheduling & Installation Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Scheduling & Installation Administrator position. Understand the key responsibilities and the skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in scheduling, customer service, or administrative roles. Use specific examples that demonstrate your organizational skills and ability to manage multiple tasks effectively.
Show Your Passion: Express your genuine passion for helping people in your application. Mention any relevant experiences where you've made a positive impact on someone's life, especially in a customer service context.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. Attention to detail is crucial for this role, and a polished application will reflect your commitment to accuracy.
How to prepare for a job interview at Mobility in Motion
✨Show Your Passion for Helping People
Since the role involves working with disabled and elderly individuals, it's crucial to express your genuine passion for helping others. Share any relevant experiences where you've made a positive impact on someone's life.
✨Demonstrate Your Organizational Skills
Highlight your ability to plan and organize effectively. Prepare examples of how you've successfully managed schedules or projects in the past, showcasing your attention to detail and logical approach.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service. Think of situations where you dealt with difficult queries or resolved issues, and be ready to explain your thought process and the outcomes.
✨Familiarize Yourself with Microsoft Tools
Since proficiency in Microsoft Excel and Word is important, brush up on these tools before the interview. Be prepared to discuss how you've used them in previous roles to enhance your productivity.
