At a Glance
- Tasks: Support students and parents with inquiries and manage student onboarding.
- Company: Fast-growing tuition provider in the UK focused on student success.
- Benefits: Competitive salary, performance-based bonuses, and growth opportunities.
- Why this job: Make a real difference in students' lives while developing your career.
- Qualifications: Strong knowledge of GCSE Maths, English, Science, and customer service experience.
- Other info: Join a dynamic team dedicated to educational excellence.
The predicted salary is between 30000 - 35000 £ per year.
A fast-growing tuition provider in the UK is seeking a Customer Success Specialist to deliver outstanding support to parents and students. This role requires strong knowledge of GCSE Maths, English, and Science, as well as previous customer service experience. The successful candidate will assist families with inquiries and manage student onboarding, ensuring a fantastic experience.
The position offers a competitive salary of £30,000 to £35,000 per annum along with a strong performance-based bonus structure.
Student Success Specialist — On-site London | Growth & Bonus employer: Mobile Tutors
Contact Detail:
Mobile Tutors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Success Specialist — On-site London | Growth & Bonus
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who know about student success roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your GCSE Maths, English, and Science knowledge. We want you to show off your expertise and how you can help students succeed!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve helped someone solve a problem. We love candidates who can demonstrate empathy and effective communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make a difference!
We think you need these skills to ace Student Success Specialist — On-site London | Growth & Bonus
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let us see your enthusiasm for helping students succeed. Share any relevant experiences or stories that highlight your commitment to education and customer service.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with what we’re looking for in a Student Success Specialist.
Highlight Relevant Experience: Don’t forget to showcase your previous customer service experience! Whether it’s handling inquiries or managing onboarding processes, let us know how you’ve excelled in similar roles.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Mobile Tutors
✨Know Your Subjects Inside Out
Make sure you brush up on your GCSE Maths, English, and Science knowledge. Be prepared to discuss specific topics or questions that might come up during the interview. This will show that you’re not just familiar with the subjects but can also support students effectively.
✨Showcase Your Customer Service Skills
Think of examples from your previous roles where you provided excellent customer service. Be ready to share stories that highlight your problem-solving skills and how you’ve gone above and beyond for customers. This is crucial for a role focused on student and parent support.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Practising your responses can help you feel more confident and articulate during the actual interview. Focus on clear communication, as this is key in a customer-facing role.