At a Glance
- Tasks: Create impactful reports and dashboards for mobile telecoms customer experience.
- Company: Leading telecoms firm focused on data-driven insights.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team where your insights shape the future of telecoms.
- Why this job: Transform complex data into compelling stories that drive business decisions.
- Qualifications: Experience in telecoms performance metrics and advanced reporting skills required.
The predicted salary is between 60000 - 80000 € per year.
We are seeking an experienced Reporting & Data Visualisation Specialist to lead the creation of high-impact, insight-driven reports for mobile telecoms customer experience benchmarking. This role sits at the intersection of telecoms performance data, business storytelling, and visual design excellence. You will transform complex datasets (drive testing, walk testing, crowdsourced and network KPIs) into clear, compelling narratives tailored for audiences ranging from C-suite executives to project managers and radio/network engineers. This is not an entry-level or train-up role. You must already understand both:
- Mobile telecoms performance metrics, and
- How to design reports that drive decisions at different business levels.
Key Responsibilities
- Insight & Reporting
- Design and deliver best-in-class dashboards, reports, and presentations that clearly communicate customer experience performance and competitive benchmarks.
- Translate large, complex datasets into actionable insights, not just charts.
- Tailor reporting outputs to distinct audiences:
- C-suite – concise, outcome-focused, strategic narratives
- Programme / Project Managers – trend analysis, KPIs, delivery risks
- Technical / RF Engineering teams – detailed performance metrics, root-cause indicators
- Ensure reports highlight “so what?” and “what should be done next?”, not just raw results.
- Data Analysis & Engineering
- Query, transform and validate data using Microsoft SQL Server / SQL Management Studio.
- Work confidently with large, complex datasets (millions of records).
- Prepare analytical datasets for use in Tableau, Excel, and downstream reporting tools.
- Maintain data integrity, consistency, and traceability from source to output.
- Visual Design & Storytelling
- Build visually striking but functionally correct dashboards and reports.
- Apply strong data visualisation principles (hierarchy, contrast, clarity, cognitive load).
- Design reports that are intuitive for non-technical stakeholders without oversimplifying technical meaning.
- Police bad charts, misleading metrics, and unnecessary complexity.
- Stakeholder Collaboration
- Work directly with technical teams, analysts, and programme leads to understand context and requirements.
- Proactively challenge vague or unfocused reporting requests and propose better alternatives.
- Act as a trusted expert on how performance data should be presented.
Essential Requirements (Non-Negotiable)
- Telecoms Domain Experience
- Proven experience working with mobile telecoms performance or customer experience data, such as:
- Drive testing / walk testing
- Crowdsourced CX data
- KPI benchmarking between mobile operators
- Strong understanding of metrics such as:
- Coverage, signal quality (e.g. RSRP/RSRQ/SINR)
- Throughput, latency, packet loss
- Call setup success, call retainability, data session success
- Ability to interpret performance outcomes in real-world customer terms.
- Reporting & Visualisation Expertise
- Advanced experience with Tableau (or equivalent enterprise BI tool).
- Strong command of Microsoft Excel (power user level: complex formulas, pivots, structured models).
- Demonstrated ability to design executive-quality dashboards and reports.
- Clear understanding of functional design principles, not just aesthetics.
- Data & Technical Skills
- Strong SQL skills using Microsoft SQL Server / SSMS.
- Comfortable handling large datasets and complex joins.
- Ability to independently troubleshoot data quality issues.
- Professional Maturity
- Able to work autonomously with minimal supervision.
- Comfortable making design and analytical decisions without detailed instruction.
- Excellent written and verbal communication skills.
Desirable (Nice to Have)
- Experience with benchmarking studies or third-party performance comparisons.
- Exposure to RF engineering concepts or network performance analysis.
- Experience producing client-facing or board-level deliverables.
- Knowledge of additional data tools (Python, Power BI, Alteryx, etc.).
What Success Looks Like in This Role
- Senior stakeholders can understand network and customer experience performance in minutes, not hours.
- Engineers trust the data because it is technically accurate and transparently derived.
- Reports no longer need “explaining” — the story is clear on first view.
- Visuals are reused in executive meetings, not rebuilt every time.
- You are the go-to person for “how should we show this?”
What This Role Is Not
- Not a junior analyst role
- Not a generic BI developer position
- Not a “learn telecoms on the job” opportunity
If you don’t already understand both mobile telecoms performance and executive-level reporting design, this role will not be a good fit.
Application Process
- Applicants should be prepared to discuss:
- Examples of telecoms-related dashboards or reports they have created
- How they adapt reporting for different stakeholder levels
- Their approach to turning raw performance data into decision-ready insight
- Portfolio examples are highly encouraged.
Reporting & Data Visualisation Specialist in Warrington employer: Mobile Systems International (MSIUK)
Join a forward-thinking company that values innovation and excellence in the telecoms sector, where your expertise as a Reporting & Data Visualisation Specialist will be pivotal in shaping customer experience insights. With a strong emphasis on professional growth, collaborative work culture, and the opportunity to engage with senior stakeholders, you will thrive in an environment that encourages creativity and impactful storytelling through data. Located in a vibrant area, our company offers unique advantages such as access to industry-leading tools and a commitment to maintaining high standards in data integrity and visual design.
Contact Detail:
Mobile Systems International (MSIUK) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Reporting & Data Visualisation Specialist in Warrington
✨Tip Number 1
Get your portfolio ready! Showcase those killer dashboards and reports you've created in the telecoms space. Make sure they highlight how you’ve tailored insights for different audiences, from C-suite to engineers.
✨Tip Number 2
Practice your storytelling skills! When you’re in interviews, focus on how you can turn complex data into clear narratives. Remember, it’s all about making the data relatable and actionable for your audience.
✨Tip Number 3
Network like a pro! Connect with industry professionals on platforms like LinkedIn. Join relevant groups and discussions to get your name out there and learn about potential job openings before they hit the market.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to exclusive job listings that might not be available elsewhere.
We think you need these skills to ace Reporting & Data Visualisation Specialist in Warrington
Some tips for your application 🫡
Showcase Your Expertise:Make sure to highlight your experience with mobile telecoms performance data in your application. We want to see examples of dashboards or reports you've created that demonstrate your understanding of the metrics and how they drive decisions.
Tailor Your Narrative:When writing your application, think about your audience. Just like you would tailor reports for C-suite executives or technical teams, adjust your language and focus to resonate with us at StudySmarter. Show us you can communicate complex ideas clearly!
Include Visual Examples:Don’t forget to include portfolio examples! Visuals are key in this role, so share any striking dashboards or reports you've designed. This will help us see your design skills and how you apply data visualisation principles effectively.
Be Authentic and Engaging:Let your personality shine through in your written application. We appreciate authenticity and want to get a sense of who you are beyond your qualifications. Remember, we’re looking for someone who can not only analyse data but also tell a compelling story with it!
How to prepare for a job interview at Mobile Systems International (MSIUK)
✨Know Your Data Inside Out
Before the interview, make sure you’re well-versed in mobile telecoms performance metrics. Brush up on key terms like RSRP, SINR, and packet loss. Being able to discuss these confidently will show that you understand the industry and can translate complex data into actionable insights.
✨Tailor Your Examples
Prepare specific examples of dashboards or reports you've created that cater to different audiences. Whether it’s a concise report for C-suite executives or detailed metrics for engineers, being able to showcase your adaptability will impress the interviewers.
✨Showcase Your Visual Design Skills
Bring along samples of your work that highlight your ability to create visually striking yet functional reports. Discuss the design principles you applied and how they enhance understanding for non-technical stakeholders. This will demonstrate your expertise in both reporting and visual storytelling.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current reporting challenges or their approach to data visualisation. This not only shows your interest in the role but also positions you as someone who is proactive and ready to contribute from day one.
