Operations Manager in Birmingham

Operations Manager in Birmingham

Birmingham Full-Time 42000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and optimise daily transport operations for efficient deliveries.
  • Company: Join a pioneering logistics company focused on people and the planet.
  • Benefits: Competitive salary, 33 days holiday, and a supportive work environment.
  • Why this job: Make a real impact in a role that drives innovation and sustainability.
  • Qualifications: Experience in operations management and strong leadership skills required.
  • Other info: Be part of a team committed to a greener future.

The predicted salary is between 42000 - 52000 £ per year.

We are looking for an Operations Manager to support our team based in Birmingham (Castle Vale). This is a key role responsible for coordinating the movement of goods within a pallet network, ensuring efficient, compliant, and high-quality deliveries. You will play a vital part in maintaining strong day-to-day operations while also supporting innovation and continuous improvement across the transport function.

Location: Birmingham, Castle Vale

Contract: Permanent

Salary: £48,000 - £52,000 (depending on experience)

Holiday: 33 days including bank holidays

Working Pattern: Office-based

Hours: 8:00am - 5:00pm (flexibility required when covering holidays or sickness 6:00am - 3:00pm)

Responsibilities:

  • Lead and manage daily transport and planning operations within the pallet network, ensuring efficient, timely, and compliant delivery of goods.
  • Use Transport Management Systems (TMS), including Vigo, to optimise route planning, scheduling, reporting, and overall operational performance.
  • Manage, develop, and motivate a team of drivers, warehouse staff and operational staff to drive high performance, engagement, and productivity.
  • Monitor KPIs and service metrics, using performance analysis to drive continuous improvement, increase efficiency, and reduce operational costs.
  • Maintain strong communication with customers, suppliers, and internal stakeholders to ensure consistently high service standards.
  • Maintain oversight of operational costs and Profit & Loss (P&L), identifying efficiencies and supporting commercially informed decision-making.
  • Work closely with the Compliance Manager to ensure fleet management, vehicle maintenance schedules, and adherence to all transport legislation, including tachograph regulations, the Working Time Directive (WTD), and drivers’ legal hours.

Qualifications:

  • Proven experience in an Operations Manager/Supervisor role, or a similar senior position within a palletised distribution, planning, or transport network.
  • Excellent leadership, communication, and people management skills.
  • Strong problem-solving and decision-making abilities with commercial awareness / cost control experience.
  • Ability to work under pressure in a fast-paced office environment.
  • Strong IT experience, particularly with Vigo transport management systems.

Desirable Qualifications:

  • CPC (Certificate of Professional Competence) qualification in Operations Manager.
  • Degree or relevant qualification in Logistics, Transport, or Business Management.

At Mobile People Powered Logistics, our people are at the heart of everything we do. We’re a business built on care, teamwork, and the belief that by supporting each other, we can deliver the best for our customers. We’re proud to be leading the way in creating a greener future, becoming the UK’s first independent logistics operator to achieve carbon-neutral certification. With a clear vision to reach zero emissions, we’re showing that logistics can be both people-focused and planet-friendly.

Operations Manager in Birmingham employer: Mobile - People.Powered.Logistics

At Mobile People Powered Logistics, we pride ourselves on fostering a supportive and collaborative work environment in Birmingham's Castle Vale. As an Operations Manager, you will not only lead a dedicated team but also contribute to our mission of creating a greener future through innovative logistics solutions. With competitive salaries, generous holiday allowances, and a commitment to employee development, we offer a rewarding career path for those looking to make a meaningful impact in the logistics industry.
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Contact Detail:

Mobile - People.Powered.Logistics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager in Birmingham

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of their team.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to operations management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.

We think you need these skills to ace Operations Manager in Birmingham

Transport Management Systems (TMS)
Route Planning
Scheduling
Performance Analysis
KPI Monitoring
Team Leadership
People Management
Problem-Solving
Decision-Making
Commercial Awareness
Cost Control
Communication Skills
Compliance Knowledge
Operational Efficiency
IT Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in transport management and any relevant qualifications, like your CPC. We want to see how your skills match what we're looking for!

Showcase Your Leadership Skills: In your application, emphasise your leadership and people management abilities. Share examples of how you've motivated teams or improved performance in previous roles. We love seeing candidates who can inspire others!

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Mobile - People.Powered.Logistics

✨Know Your Stuff

Make sure you’re familiar with the key responsibilities of an Operations Manager, especially around transport management systems like Vigo. Brush up on your knowledge of KPIs and how to drive continuous improvement, as these will likely come up in conversation.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership and people management abilities. Think about times when you motivated a team or improved performance. This role is all about managing staff effectively, so be ready to discuss your approach to team dynamics.

✨Demonstrate Problem-Solving Prowess

Be ready to tackle hypothetical scenarios related to operational challenges. Think through how you would handle issues like delays in delivery or compliance breaches. Showing your problem-solving skills can really set you apart from other candidates.

✨Align with Company Values

Research Mobile People Powered Logistics and their commitment to sustainability and teamwork. Be prepared to discuss how your values align with theirs, especially regarding creating a greener future. This shows you’re not just a fit for the role, but also for the company culture.

Operations Manager in Birmingham
Mobile - People.Powered.Logistics
Location: Birmingham
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