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- Tasks: Support project management and ensure successful delivery of outcomes on time.
- Company: Join MBNL, a leader in mobile network innovation owned by EE and Three.
- Benefits: Enjoy hybrid work options, flexible hours, and a commitment to inclusion.
- Why this job: Be part of a dynamic team focused on continuous improvement and impactful projects.
- Qualifications: Experience in project planning, risk management, and strong communication skills required.
- Other info: MBNL values diversity and offers a supportive environment for career growth.
The predicted salary is between 28800 - 43200 £ per year.
Programme Support
Fixed Term (12 months)
Reading (Hybrid 2-3 days)
MBNL is owned equally by EE and Three, two of the UK’s most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do.
The Portfolio Management Group is a centre of excellence, managing the MBNL Portfolio of change projects and Operational delivery, to achieve the Outcomes of our internal Customers and Shareholders.
This role is responsible for providing support to the to the Programme and Project community, and helping to ensure that high standards of programme and project management are achieved in an efficient way throughout MBNL.
The role will also be expected to contribute to the continuous improvement of the PMG processes, tools, and governance, to ensure that high standards of programme and project management are achieved in an efficient way throughout MBNL.
What you will do:
- Continuously monitor and track the schedule against the agreed controls, to ensure the successful delivery of outcomes within the agreed timelines (Deliverables, critical milestones).
- Ensure timely provision of accurate information in line with the agreed reporting cycles.
- Facilitate the administration of the governance and change control processes (Project Review Board packs, Investment Forum submissions).
- Organise the Programme/Project SteerCo, key meetings, and workshops (Preparing agendas and packs to provide appropriate level insight focusing on key significant drivers for successful delivery).
- Maintenance of the Schedule, Financial forecasting in IFS, actions register and decisions log, RAID log and SharePoint space.
- Interpret and respond appropriately to Programme/ Project requirements for support and information.
- Proactively seek to identify ways to support the project team to ensure successful delivery.
What we are looking for:
- Experience of producing project plans, dependencies logs, resource usage across a Project.
- Knowledge in risk and issue management.
- Good self-management, information presentation and interpersonal communication.
- Ability to prioritize and multi-task.
- Experience of working in a project environment.
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
Nice to have:
- Project management accreditations – P3O / Prince 2 / APMP
- of financial process finance planning, forecast and project accounting.
- experience
MBNL – building strength through inclusion.
At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other’s uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.
We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.
MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.
Program Support Officer employer: Mobile Broadband Network Ltd
Contact Detail:
Mobile Broadband Network Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Support Officer
✨Tip Number 1
Familiarize yourself with project management methodologies like P3O, Prince2, or APMP. Understanding these frameworks will not only help you in the interview but also demonstrate your commitment to high standards in project management.
✨Tip Number 2
Highlight your experience in risk and issue management during conversations. Be prepared to discuss specific examples where you've successfully navigated challenges in a project environment.
✨Tip Number 3
Showcase your ability to prioritize and multi-task by sharing stories from past roles. MBNL values flexibility, so illustrating how you've adapted to changing demands will set you apart.
✨Tip Number 4
Engage with MBNL's commitment to inclusion and diversity. Research their initiatives and be ready to discuss how you can contribute to fostering an inclusive environment within the team.
We think you need these skills to ace Program Support Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Program Support Officer position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in project management, including any specific tools or methodologies you have used. Mention your ability to produce project plans and manage risks, as these are crucial for the role.
Showcase Soft Skills: Since the role requires good self-management and interpersonal communication, provide examples of how you've successfully prioritized tasks and communicated with team members in previous roles. This will demonstrate your fit for the company culture.
Tailor Your Application: Customize your cover letter to reflect MBNL's values, particularly their commitment to inclusion and diversity. Mention how you can contribute to creating an inclusive environment and support the company's goals.
How to prepare for a job interview at Mobile Broadband Network Ltd
✨Understand the Role
Make sure you have a clear understanding of the Programme Support Officer role and its responsibilities. Familiarize yourself with project management principles, especially in relation to monitoring schedules and managing risks.
✨Showcase Your Experience
Prepare to discuss your previous experience in project environments. Highlight specific examples where you produced project plans, managed dependencies, or facilitated meetings, as these are key aspects of the role.
✨Demonstrate Communication Skills
Since good interpersonal communication is crucial for this position, practice articulating your thoughts clearly. Be ready to explain how you would present information and facilitate discussions within a project team.
✨Emphasize Flexibility and Adaptability
The job requires the ability to adjust to shifting priorities and rapid changes. Prepare examples that demonstrate your flexibility in past roles, showing how you successfully navigated challenges and adapted to new demands.
