At a Glance
- Tasks: Lead the implementation of health, safety, and quality management systems aligned with ISO standards.
- Company: MBNL is a joint venture between EE and Three, focused on delivering top-notch mobile network services.
- Benefits: Enjoy flexible working arrangements, including remote work options and a commitment to diversity and inclusion.
- Why this job: Join a team that values innovation and employee wellbeing while making a real impact in the telecom industry.
- Qualifications: Extensive knowledge of ISO standards and experience in quality, health, safety, and environmental management systems required.
- Other info: MBNL champions equality and offers career support without compromising personal priorities.
The predicted salary is between 43200 - 72000 £ per year.
Business Management System Lead Permanent Reading MBNL is owned equally by EE and Three, two of the UK’s most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. Context: The People team are accountable for the management, welfare and wellbeing of all employees working within MBNL, that enable Three and BT-EE to deliver best customer experiences. The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites used by Three and BT-EE. The Management System Lead is a key role within the Quality and Health and Safety Teams and reports directly to the Head of Quality Assurance and Operational Excellence. The Management System Lead provides leadership and specialist input to this field of expertise and is directly responsible for the implementation and management of management systems conforming to relevant standards, specifically ISO9001 and ISO45001. What you will do: Be responsible for the implementation and ongoing management of an integrated health, safety and quality management system aligned to ISO45001:2018 and ISO9001:2015 requirements, potentially widening to other management system standards over time (e.g. ISO14001:2018, Lead the creation and delivery of Health, Safety and Quality standards, processes, and supporting documentation which align to the MBNL Assurance Model and Standard. Be the MBNL Lead Internal Auditor across the relevant Management Systems, establishing an effective risk based internal audit and assurance program (following industry best practice) and ensuring suitably competent auditors are in place across the organisation. Support the implementation of an effective supplier audit program. Develop and maintain a non-conformance process to ensure issues identified are managed and tracked to verifiable closure. Develop and maintain a ‘Management Review’ activity to provide reporting and feedback to MBNL and Shareholder leadership regarding effectiveness and operation of the management system. Set-out a Quality Maturity Model implementation plan with a view to implementation & management. Ensure a process is in place for consistent quality reporting established throughout MBNL and its contractors in accordance with those metrics and KPIs required by MBNL. Act as the primary point of contact with external bodies with responsibility for management system certification. What we are looking for: Extensive knowledge of quality, health, safety, and environmental management systems Experience of developing and implementing quality, health, safety, and environmental systems. Extensive knowledge of ISO 9001, 45001, 14001 and 19011. Trained and experienced Lead Auditor. Understanding of the control of sub-contractor operations. Addresses behaviours that conflict with our values and health, safety, and wellbeing safety commitments Nice to have: Telcom experience HSEQ higher level qualifications e.g. NEBOSH or IOSH Knowledge of other management system standards (ISO27001, ISO55001, ISO22301) MBNL – building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other’s uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.
Business Management Systems Manager employer: Mobile Broadband Network Ltd
Contact Detail:
Mobile Broadband Network Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Management Systems Manager
✨Tip Number 1
Familiarize yourself with the specific ISO standards mentioned in the job description, especially ISO9001 and ISO45001. Understanding these standards in depth will not only help you during the interview but also demonstrate your commitment to quality and safety management.
✨Tip Number 2
Highlight any previous experience you have with integrated management systems or internal auditing. Be prepared to discuss specific examples of how you've implemented or improved such systems in past roles.
✨Tip Number 3
Research MBNL's Assurance Model and Standard. Knowing how they operate and their approach to health, safety, and quality will give you an edge in understanding their expectations and aligning your answers during the interview.
✨Tip Number 4
Prepare to discuss your approach to fostering an inclusive work environment. Given MBNL's emphasis on diversity and inclusion, showcasing your understanding and experience in this area can set you apart from other candidates.
We think you need these skills to ace Business Management Systems Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Business Management Systems Manager position. Highlight key responsibilities and required qualifications, such as knowledge of ISO standards and experience in health and safety management systems.
Tailor Your CV: Customize your CV to reflect your relevant experience and skills that align with the requirements of the role. Emphasize your knowledge of ISO 9001, 45001, and any other relevant certifications or experiences you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality and safety management. Use specific examples from your past experiences to demonstrate how you meet the qualifications and can contribute to MBNL's goals.
Highlight Your Leadership Skills: Since the role involves providing leadership and managing teams, be sure to include examples of your leadership experience. Discuss how you've successfully led projects or teams in the past, particularly in relation to health and safety or quality management.
How to prepare for a job interview at Mobile Broadband Network Ltd
✨Show Your Expertise in ISO Standards
Make sure to highlight your extensive knowledge of ISO 9001, 45001, and 14001 during the interview. Be prepared to discuss specific examples of how you've implemented these standards in previous roles.
✨Demonstrate Leadership Skills
As a Management System Lead, you'll need to showcase your leadership abilities. Share experiences where you led teams or projects, particularly in health, safety, and quality management, to illustrate your capability to guide others.
✨Prepare for Audit Scenarios
Since the role involves being the Lead Internal Auditor, prepare for questions related to audit processes. Think of scenarios where you successfully managed audits or addressed non-conformance issues, and be ready to explain your approach.
✨Emphasize Your Commitment to Inclusion
MBNL values diversity and inclusion, so be sure to express your commitment to these principles. Share any relevant experiences that demonstrate how you've fostered an inclusive environment in your past roles.