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- Tasks: Lead process mapping and improvement to enhance operational excellence.
- Company: Join MBNL, a key player in mobile infrastructure operations.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to work in a fast-paced, collaborative setting with career growth.
- Why this job: Make a real impact by simplifying complex processes and driving efficiency.
- Qualifications: Experience in BPMN 2.0 modelling and value stream mapping.
The predicted salary is between 40000 - 50000 £ per year.
Clarify how work flows. Remove waste. Enable operational excellence.
The Process Mapping & Value Stream Specialist plays a key role within MBNL’s Quality Assurance & Operational Excellence function, supporting MBNL’s transformation into an Infrastructure Manager. You’ll lead hands‑on process discovery and value stream mapping to create clear, standardised views of how work is done today—and how it should operate tomorrow.
Working closely with leaders, operational teams, and the supply chain, you’ll turn complex end‑to‑end processes into clear, practical BPMN 2.0 process models that drive consistency, efficiency, compliance, and continuous improvement.
Why this role matters: Clear, well‑designed processes are essential to safe, compliant, and efficient delivery across MBNL’s mobile infrastructure operations. This role ensures the organisation understands its end‑to‑end value streams, identifies waste and friction, and embeds standard ways of working that scale as MBNL’s operating model evolves. By combining value stream thinking with detailed process modelling, you’ll help MBNL reduce risk, improve flow, and deliver better outcomes for Three and BT‑EE.
What you’ll be here to do: You’ll lead and deliver hands‑on process mapping and improvement activity at pace. You’ll:
- Plan, facilitate, and deliver value stream mapping workshops with cross‑functional teams
- Capture end‑to‑end ‘as‑is’ processes, including activities, decisions, roles, systems, controls, and hand‑offs
- Produce high‑quality BPMN 2.0 process models in MBNL’s process modelling toolset
- Translate insights into pragmatic ‘to‑be’ process options and improvement opportunities
- Identify wastes, constraints, risks, and inefficiencies across value streams
- Document business rules, exceptions, and decision logic clearly and consistently
- Maintain and improve the MBNL process landscape with clear ownership and governance
- Support teams to embed processes into day‑to‑day ways of working through clear guidance
- Balance multiple workstreams and deliver high volumes of process documentation personally
Who we’re looking for: You’re a hands‑on process specialist who enjoys getting close to the detail while keeping sight of the bigger picture. You’re comfortable working at pace, engaging stakeholders, and turning complexity into clarity.
You’ll have:
- Strong BPMN 2.0 process modelling experience (as‑is and to‑be)
- Proven value stream mapping facilitation with actionable outputs
- Experience producing high volumes of process documentation personally
- Familiarity with process modelling tools (GBTEC BIC preferred; Visio acceptable)
- A lean, continuous‑improvement mindset and strong communication skills
If you also have the following, we’re especially interested in talking to you: Experience in lean‑mature environments, telecoms, or regulated/ISO settings.
You’ll be central to helping MBNL understand, simplify, and improve how work flows—enabling safer delivery, stronger governance, and better operational performance across the business.
Business Process Specialist in Slough employer: Mobile Broadband Network Ltd (MBNL)
Contact Detail:
Mobile Broadband Network Ltd (MBNL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Process Specialist in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to process mapping and operational excellence. We recommend role-playing with a friend or using mock interview tools. The more comfortable you are, the better you'll showcase your skills!
✨Tip Number 3
Showcase your expertise! Create a portfolio of your BPMN 2.0 models and value stream maps. This visual evidence of your work can really impress potential employers and set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Business Process Specialist in Slough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your BPMN 2.0 experience and value stream mapping skills. We want to see how your background aligns with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Process Modelling Skills: When detailing your experience, focus on specific examples where you’ve created high-quality BPMN 2.0 models. We love seeing clear, practical outputs, so include any tools you've used, like GBTEC BIC or Visio, to demonstrate your expertise.
Engage with Our Values: Familiarise yourself with MBNL’s mission and values. In your application, reflect how your lean mindset and continuous improvement approach can contribute to our operational excellence goals. We’re all about clarity and efficiency!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mobile Broadband Network Ltd (MBNL)
✨Know Your BPMN 2.0 Inside Out
Make sure you’re well-versed in BPMN 2.0 process modelling. Brush up on the key elements and be ready to discuss how you've used them in past roles. Being able to demonstrate your expertise will show that you can hit the ground running.
✨Prepare for Value Stream Mapping Scenarios
Think about real-life examples where you've facilitated value stream mapping workshops. Be prepared to explain your approach, the challenges you faced, and how you turned those into actionable outputs. This will highlight your hands-on experience and problem-solving skills.
✨Showcase Your Continuous Improvement Mindset
Be ready to discuss how you've identified waste and inefficiencies in previous roles. Share specific instances where your insights led to improved processes. This will demonstrate your commitment to operational excellence and your ability to drive change.
✨Engage with Stakeholders Effectively
Think about how you’ve engaged with cross-functional teams in the past. Prepare to share strategies you’ve used to communicate complex ideas clearly. This will show that you can bridge the gap between technical details and broader business objectives.