At a Glance
- Tasks: Lead impactful change initiatives and ensure smooth transitions across MBNL.
- Company: Join a leading infrastructure management organisation driving Digital Britain.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to influence and innovate within the organisation.
- Why this job: Shape the future of change management and make a real difference.
- Qualifications: Experience in change management and strong stakeholder engagement skills.
The predicted salary is between 60000 - 75000 £ per year.
Shape meaningful change across MBNL, drive organisation‐wide adoption, and help enable Digital Britain. The Change Manager is a pivotal role within MBNL's Change Management Centre of Excellence, reporting to the Head of Change Management. Sitting at the heart of MBNL's People, Programmes & Change directorate, this role ensures that our mission "Managing the Mobile Infrastructure to Enable Digital Britain" is realised through meaningful, well‐embedded change that delivers real business value.
You'll act as both a hands‐on change leader and a contributor to our evolving enterprise change capability bridging the gap between programme delivery and operational adoption to ensure that transformation lands smoothly, sustainably, and consistently across the organisation.
Why this role matters
As MBNL continues to mature as a best‐in‐class infrastructure management organisation, the ability to deliver change at scale and embed it effectively is critical. This role ensures that transformation is not just delivered, but adopted, understood, and sustained across people, processes, technology, and operations. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
What you'll be here to do
You'll lead change delivery for key programmes while helping to build a consistent, scalable change management capability across MBNL. You'll:
- Lead end‐to‐end change management for assigned programmes and projects, ensuring smooth transition from current to future state
- Conduct Change Impact Assessments to identify impacts across people, process, technology, structure, and data
- Develop and execute integrated Business Readiness Plans covering communications, training, process, IT, and operational readiness
- Drive transition planning and go‐live support, ensuring continuity of service and minimal disruption
- Lead adoption and embedding activities to ensure new ways of working are sustained and benefits realised
- Contribute to the design and continuous improvement of MBNL's change framework, methodologies, and standards
- Develop and embed common toolkits and templates (e.g., stakeholder mapping, readiness assessments, CIAs)
- Support the evolution of MBNL's enterprise change approach, aligned to our transformation goals
Who we're looking for
You're an experienced change practitioner who can operate confidently across complex programmes and multiple concurrent initiatives. You combine structured methodology with practical delivery, and you're able to translate complexity into clear, actionable change interventions. You'll bring:
- Proven experience delivering change within large‐scale transformation or programme environments
- Ability to operate across multiple concurrent change initiatives
- Strong stakeholder engagement skills at senior and operational levels
- Experience with structured change methodologies such as Prosci / ADKAR
- Strong analytical capability to define and track readiness, transition, and adoption metrics
- Ability to turn programme detail into meaningful, people‐centred change activity
If you also have the following, we'd love to hear from you:
- A professional qualification in Change Management (e.g., Prosci, APMG)
- Experience contributing to or building a Change Management Centre of Excellence
- Background in telecoms, infrastructure, or other complex operational environments
You'll influence how change is understood and adopted across the business, strengthening capability and supporting MBNL's evolution.
Change Manager in Reading employer: Mobile Broadband Network Ltd (MBNL)
MBNL is an exceptional employer that prioritises meaningful change and employee development within a collaborative work culture. With a focus on driving Digital Britain, employees benefit from a hybrid working model, opportunities for professional growth in change management, and the chance to contribute to impactful projects that shape the future of mobile infrastructure. Located in Central Reading, MBNL fosters an environment where innovation thrives, ensuring that every team member plays a vital role in the organisation's success.
Contact Details:
Mobile Broadband Network Ltd (MBNL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Change Manager in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on a Change Manager role at MBNL!
✨Tip Number 2
Prepare for those interviews by practising your storytelling skills. Think about your past experiences with change management and how they align with MBNL's mission. We want to hear how you’ve led successful transformations and engaged stakeholders!
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've tracked readiness and adoption metrics in previous roles. MBNL is looking for someone who can turn complex data into actionable insights, so make sure you highlight that experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of MBNL’s journey towards enabling Digital Britain.
We think you need these skills to ace Change Manager in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've successfully led change initiatives. We want to see the impact you've made in previous roles!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your experiences and skills.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Mobile Broadband Network Ltd (MBNL)
✨Know Your Change Management Frameworks
Familiarise yourself with structured change methodologies like Prosci or ADKAR. Be ready to discuss how you've applied these frameworks in past roles, as this will show your practical experience and understanding of the change management process.
✨Demonstrate Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders at various levels. Highlight specific instances where your communication skills helped bridge gaps between teams or facilitated smoother transitions during change initiatives.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've defined and tracked readiness, transition, and adoption metrics in previous projects. This will demonstrate your ability to turn complex data into actionable insights that drive successful change.
✨Emphasise Your Hands-On Experience
Share stories that illustrate your hands-on approach to leading change delivery. Discuss how you've managed end-to-end change processes and ensured that new ways of working are not only implemented but also sustained over time.
