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- Tasks: Lead process mapping and improvement to enhance operational excellence.
- Company: Join MBNL, a key player in mobile infrastructure operations.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to work in a fast-paced, collaborative setting with career growth.
- Why this job: Make a real impact by simplifying complex processes and driving efficiency.
- Qualifications: Experience in BPMN 2.0 modelling and value stream mapping.
The predicted salary is between 40000 - 50000 £ per year.
Clarify how work flows. Remove waste. Enable operational excellence. The Process Mapping & Value Stream Specialist plays a key role within MBNL’s Quality Assurance & Operational Excellence function, supporting MBNL’s transformation into an Infrastructure Manager. You’ll lead hands‑on process discovery and value stream mapping to create clear, standardised views of how work is done today—and how it should operate tomorrow.
Working closely with leaders, operational teams, and the supply chain, you’ll turn complex end‑to‑end processes into clear, practical BPMN 2.0 process models that drive consistency, efficiency, compliance, and continuous improvement.
Why this role matters: Clear, well‑designed processes are essential to safe, compliant, and efficient delivery across MBNL’s mobile infrastructure operations. This role ensures the organisation understands its end‑to‑end value streams, identifies waste and friction, and embeds standard ways of working that scale as MBNL’s operating model evolves. By combining value stream thinking with detailed process modelling, you’ll help MBNL reduce risk, improve flow, and deliver better outcomes for Three and BT‑EE.
What you’ll be here to do: You’ll lead and deliver hands‑on process mapping and improvement activity at pace. You’ll:
- Plan, facilitate, and deliver value stream mapping workshops with cross‑functional teams
- Capture end‑to‑end ‘as‑is’ processes, including activities, decisions, roles, systems, controls, and hand‑offs
- Produce high‑quality BPMN 2.0 process models in MBNL’s process modelling toolset
- Translate insights into pragmatic ‘to‑be’ process options and improvement opportunities
- Identify wastes, constraints, risks, and inefficiencies across value streams
- Document business rules, exceptions, and decision logic clearly and consistently
- Maintain and improve the MBNL process landscape with clear ownership and governance
- Support teams to embed processes into day‑to‑day ways of working through clear guidance
- Balance multiple workstreams and deliver high volumes of process documentation personally
Who we’re looking for: You’re a hands‑on process specialist who enjoys getting close to the detail while keeping sight of the bigger picture. You’re comfortable working at pace, engaging stakeholders, and turning complexity into clarity.
You’ll have:
- Strong BPMN 2.0 process modelling experience (as‑is and to‑be)
- Proven value stream mapping facilitation with actionable outputs
- Experience producing high volumes of process documentation personally
- Familiarity with process modelling tools (GBTEC BIC preferred; Visio acceptable)
- A lean, continuous‑improvement mindset and strong communication skills
If you also have the following, we’re especially interested in talking to you: Experience in lean‑mature environments, telecoms, or regulated/ISO settings.
You’ll be central to helping MBNL understand, simplify, and improve how work flows—enabling safer delivery, stronger governance, and better operational performance across the business.
Business Process Specialist in Reading employer: Mobile Broadband Network Ltd (MBNL)
Contact Detail:
Mobile Broadband Network Ltd (MBNL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Process Specialist in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your BPMN 2.0 process modelling experience and any value stream mapping workshops you've led. Share specific examples of how you've improved processes in the past—this will help you stand out!
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. Tailor your message to show how your skills align with their needs—this shows initiative and enthusiasm!
✨Tip Number 4
Prepare for interviews by practising common questions related to process improvement and operational excellence. Think about how you can demonstrate your lean mindset and communication skills. The more prepared you are, the more confident you'll feel when it’s time to shine!
We think you need these skills to ace Business Process Specialist in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your BPMN 2.0 experience and value stream mapping skills. We want to see how your background aligns with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Process Mapping Skills: When detailing your experience, focus on specific examples of process mapping and improvement activities you've led. We love seeing clear, practical outcomes from your work, so include any metrics or results that demonstrate your impact.
Keep It Clear and Concise: We appreciate clarity in applications just as much as in processes! Make sure your writing is straightforward and free of jargon. Use bullet points where possible to make it easy for us to digest your key achievements.
Apply Through Our Website: Don’t forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Mobile Broadband Network Ltd (MBNL)
✨Know Your BPMN 2.0 Inside Out
Make sure you’re well-versed in BPMN 2.0 process modelling. Brush up on your skills and be ready to discuss specific examples of how you've used it in past roles. This will show that you can hit the ground running and contribute to MBNL's operational excellence.
✨Prepare for Value Stream Mapping Scenarios
Think about real-life scenarios where you've facilitated value stream mapping workshops. Be prepared to share how you captured 'as-is' processes and translated them into actionable 'to-be' options. This will demonstrate your hands-on experience and problem-solving abilities.
✨Showcase Your Lean Mindset
Highlight your continuous improvement mindset during the interview. Share specific instances where you've identified waste or inefficiencies and how you tackled them. This will resonate with MBNL’s focus on operational excellence and efficiency.
✨Engage with Stakeholders
Be ready to discuss how you’ve engaged with cross-functional teams in the past. MBNL values collaboration, so sharing examples of how you’ve communicated effectively and built relationships will show that you can work well within their environment.