Drive delivery. Assure quality. Keep MBNL’s infrastructure safe, compliant and performing.
Why this role matters
Inspection and maintenance are critical to ensuring MBNL’s infrastructure remains safe, compliant and fit for purpose. The quality of inspection data and maintenance activity also provides the insight needed to identify risks, improve performance and shape future infrastructure management strategies.
This role combines delivery management, supplier assurance, Health & Safety, quality and continuous improvement, with the opportunity to make a direct impact on the performance and efficiency of MBNL’s infrastructure estate.
This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
What you’ll be here to do
- Manage the delivery of planned inspection and maintenance activity across MBNL’s passive infrastructure, ensuring work is completed safely, on time, within budget and to the required quality standards.
- Manage and challenge suppliers against KPIs, contractual requirements, MBNL standards, Health & Safety policies and relevant legislation, resolving issues and removing delivery blockers.
- Ensure accurate inspection data and evidence is captured and used to support operational decisions, future maintenance planning and infrastructure strategy.
- Drive continuous improvement with suppliers and internal teams, identifying opportunities to improve service quality, efficiency and cost.
- Respond effectively to changing priorities and urgent requirements, including dynamic events such as storm response.
- Represent MBNL in supplier governance forums and provide clear updates and recommendations to senior stakeholders.
- Use market insight, operational data and industry best practice to challenge the status quo and improve the inspection and maintenance service.
Who we’re looking for
- Experience managing significant-volume delivery through third-party suppliers or service providers.
- Experience within infrastructure asset management, construction, engineering, telecommunications or a similar operational environment.
- Strong understanding of Health & Safety within infrastructure or construction environments, including working safely at height and CDM requirements.
- Strong supplier management, communication, influencing and negotiation skills.
- Experience managing delivery against budgets, KPIs, governance processes and quality standards.
- Strong problem-solving skills and the ability to manage competing priorities and respond quickly to changing circumstances.
- Ability to use data and operational insight to identify risks, improve performance and support future planning.
If you also have the following, we’d especially like to hear from you
- Knowledge of infrastructure inspection and maintenance programmes and Site Access processes.
- Experience with Operations or Service Management processes such as ITIL.
- Knowledge of MEICA engineering or infrastructure systems.
- Experience using Remedy, Sitetracker or similar infrastructure management tools.
- Experience working in regulated, safety-critical or complex infrastructure environments.
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Inspection & Maintenance Delivery Manager in Reading employer: Mobile Broadband Network Limited
MBNL is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a significant impact in the telecommunications sector. With a strong focus on employee development, MBNL offers numerous growth opportunities and encourages continuous improvement, ensuring that team members are well-equipped to excel in their roles. Located in Central Reading, the hybrid work model provides flexibility while allowing employees to engage directly with a dynamic team dedicated to delivering the best network experience at the lowest cost.
Contact Details:
Mobile Broadband Network Limited Recruitment Team
