At a Glance
- Tasks: Lead impactful change initiatives and drive adoption across MBNL's programmes.
- Company: Join MBNL, a leader in mobile infrastructure management.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on transformation and innovation.
- Why this job: Shape the future of Digital Britain through meaningful change management.
- Qualifications: Experience in change management and strong stakeholder engagement skills.
The predicted salary is between 50000 - 60000 £ per year.
Shape meaningful change across MBNL, drive organisation wide adoption, and help enable Digital Britain. The Change Manager is a pivotal role within MBNL’s Change Management Centre of Excellence, reporting to the Head of Change Management. Sitting at the heart of MBNL’s People, Programmes & Change directorate, this role ensures that our mission “Managing the Mobile Infrastructure to Enable Digital Britain” is realised through meaningful, well embedded change that delivers real business value.
You’ll act as both a hands on change leader and a contributor to our evolving enterprise change capability bridging the gap between programme delivery and operational adoption to ensure that transformation lands smoothly, sustainably, and consistently across the organisation.
Why this role matters
As MBNL continues to mature as a best in class infrastructure management organisation, the ability to deliver change at scale and embed it effectively is critical. This role ensures that transformation is not just delivered, but adopted, understood, and sustained across people, processes, technology, and operations. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
What you’ll be here to do
You’ll lead change delivery for key programmes while helping to build a consistent, scalable change management capability across MBNL. You’ll:
- Lead end to end change management for assigned programmes and projects, ensuring smooth transition from current to future state
- Conduct change impact assessments to identify impacts across people, process, technology, structure, and data
- Develop and execute integrated business readiness plans covering communications, training, process, IT, and operational readiness
- Drive transition planning and go live support, ensuring continuity of service and minimal disruption
- Lead adoption and embedding activities to ensure new ways of working are sustained and benefits realised
- Contribute to the design and continuous improvement of MBNL’s change framework, methodologies, and standards
- Develop and embed common toolkits and templates (e.g., stakeholder mapping, readiness assessments, CIAs)
- Support the evolution of MBNL’s enterprise change approach, aligned to our transformation goals
Who we’re looking for
You’re an experienced change practitioner who can operate confidently across complex programmes and multiple concurrent initiatives. You combine structured methodology with practical delivery, and you’re able to translate complexity into clear, actionable change interventions. You’ll bring:
- Proven experience delivering change within large scale transformation or programme environments
- Ability to operate across multiple concurrent change initiatives
- Strong stakeholder engagement skills at senior and operational levels
- Experience with structured change methodologies such as Prosci / ADKAR
- Strong analytical capability to define and track readiness, transition, and adoption metrics
- Ability to turn programme detail into meaningful, people centred change activity
If you also have the following, we’d love to hear from you:
- A professional qualification in Change Management (e.g., Prosci, APMG)
- Experience contributing to or building a Change Management Centre of Excellence
- Background in telecoms, infrastructure, or other complex operational environments
You’ll influence how change is understood and adopted across the business, strengthening capability and supporting MBNL’s evolution.
Change Manager - 6 Month Contract Or Internal Secondment in Reading employer: Mobile Broadband Network Limited
MBNL is an exceptional employer that prioritises meaningful change and employee development within a collaborative work culture. With a focus on driving digital transformation, employees benefit from a supportive environment that encourages professional growth through hands-on experience in change management, while enjoying the flexibility of a hybrid working model in the vibrant city of Reading. Join us to be part of a forward-thinking organisation that values your contributions and fosters a sense of purpose in enabling Digital Britain.
Contact Details:
Mobile Broadband Network Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Change Manager - 6 Month Contract Or Internal Secondment in Reading
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Change Manager role.
✨Tip Number 2
Prepare for interviews by researching MBNL’s current projects and challenges. Show us how your experience aligns with their mission to enable Digital Britain. Tailor your answers to demonstrate your understanding of their needs.
✨Tip Number 3
Practice your change management scenarios! Be ready to discuss how you've successfully led change initiatives in the past. Use real examples to illustrate your skills in stakeholder engagement and adoption strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Change Manager - 6 Month Contract Or Internal Secondment in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management. Use keywords from the job description to show that you understand what MBNL is looking for.
Showcase Your Skills:Don’t just list your skills; provide examples of how you've successfully led change initiatives in the past. This will help us see your practical experience and how it aligns with our needs.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Mobile Broadband Network Limited
✨Know Your Change Management Frameworks
Familiarise yourself with structured change methodologies like Prosci or ADKAR. Be ready to discuss how you've applied these frameworks in past roles, as this will show your practical experience and understanding of effective change management.
✨Demonstrate Stakeholder Engagement Skills
Prepare examples that highlight your ability to engage with stakeholders at both senior and operational levels. Think about specific situations where you successfully navigated complex relationships to drive change, as this is crucial for the role.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've defined and tracked readiness, transition, and adoption metrics in previous projects. This will demonstrate your analytical capability and your focus on delivering measurable business value through change.
✨Emphasise Your Hands-On Experience
Share stories that illustrate your hands-on approach to leading change initiatives. Highlight how you've ensured smooth transitions and sustained new ways of working, as this aligns perfectly with what MBNL is looking for in a Change Manager.
