Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive seamless network changes and ensure minimal service disruption.
- Company: Join MBNL, a leader in operational excellence and change management.
- Benefits: Hybrid work model, career growth opportunities, and a dynamic team environment.
- Why this job: Make a real impact by ensuring safe and efficient network changes.
- Qualifications: Experience in change management and strong communication skills required.
- Other info: Collaborate with cross-functional teams and enhance your career in a supportive setting.
The predicted salary is between 36000 - 60000 £ per year.
Deliver great change across the ecosystem to protect services, reduce risk, and maximise stakeholder value. The Change Enablement Specialist sits at the heart of MBNL’s Operational Services organisation, playing a key role in managing the delivery of Change Enablement services by the supplier ecosystem to achieve agreed business outcomes and performance targets set by EE/BT, Three and the MBNL AOP (Annual Operating Plan). You will assist and proactively manage service availability, risk and impact of all changes implemented across the MBNL estate against contractual obligations and industry benchmarks.
Why this role matters
This role makes sure change strengthens the network — not disrupts it. At MBNL, it keeps suppliers aligned, risk controlled, and services stable for our shareholders. Bottom line: smart governance, zero surprises, maximum value. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
What you’ll be here to do
- The Change Enablement Specialist ensures that all network changes are delivered safely, efficiently, and with minimal impact, protecting service performance and supporting MBNL’s operational excellence.
- Manage and coordinate network change activities to ensure minimal service disruption and controlled delivery.
- Oversee emergency change requests, ensuring appropriate justification, governance, and timely response.
- Monitor network availability, outages, and permits to protect service performance and minimise operational risk.
- Analyse change and performance trends to identify improvements across suppliers and operational processes.
- Support governance forums and operational reviews, including change boards and availability meetings.
- Conduct risk and impact assessments to ensure safe implementation of network activities.
- Ensure compliance with operational controls such as site access, permits, and network handover processes.
Who we’re looking for
- We’re looking for a hands‑on Change Enablement pro who can drive safe, seamless network changes and get the best from suppliers and teams.
- ITIL Foundation V3/4 or equivalent experience.
- Change management and Availability management experience.
- Confident communicator with excellent organisational skills.
- Strong knowledge of the methodologies, processes and capabilities required to deliver best in class technical and business services.
- Experience of managing, motivating, monitoring and improving performance of contractors and suppliers.
We’re especially interested if you also have the following:
- Experience of collaboratively working with remotely located, cross‑functional teams.
- Safety/quality/compliance knowledge of mobile or fixed network technologies.
- Experience of BMC Remedy.
- Experience of working in or with a JV organisation.
If you love turning complex change into smooth delivery, inspiring teams, and protecting service performance, then this role will give you real impact and career growth.
Change Enablement Specialist - 12 Month Contract Or Internal Secondment employer: Mobile Broadband Network Limited
Contact Detail:
Mobile Broadband Network Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Enablement Specialist - 12 Month Contract Or Internal Secondment
✨Tip Number 1
Network your way in! Connect with folks in the industry on LinkedIn or at events. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your change management successes. When you get the chance to chat with potential employers, share these stories to demonstrate your impact.
✨Tip Number 3
Be proactive! If you see a company you love, reach out directly. Express your interest in their work and how you can contribute to their change enablement efforts. Sometimes, a direct approach can make all the difference.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that interview and land the job. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Change Enablement Specialist - 12 Month Contract Or Internal Secondment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Change Enablement Specialist role. Highlight your experience in change management and any relevant ITIL qualifications. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about change enablement and how you can help us deliver great change across the ecosystem. Keep it engaging and personal!
Showcase Your Communication Skills: As a Change Enablement Specialist, communication is key. In your application, demonstrate your ability to convey complex ideas clearly. We love confident communicators who can inspire teams and keep everyone aligned.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Mobile Broadband Network Limited
✨Know Your Change Management Inside Out
Make sure you brush up on your change management principles, especially ITIL Foundation V3/4. Be ready to discuss how you've applied these methodologies in past roles, particularly in managing network changes and ensuring minimal disruption.
✨Showcase Your Communication Skills
As a Change Enablement Specialist, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully coordinated with cross-functional teams or managed supplier relationships to drive change.
✨Prepare for Risk and Impact Assessments
Familiarise yourself with conducting risk and impact assessments. Be ready to discuss specific instances where you've identified potential risks during a change process and how you mitigated them to protect service performance.
✨Demonstrate Your Analytical Skills
Highlight your ability to analyse change and performance trends. Think of examples where your analysis led to improvements in operational processes or supplier performance, and be prepared to share these insights during the interview.