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For Companies At a Glance
- Tasks: Install, maintain, and troubleshoot innovative machinery across the UK.
- Company: Join Moba, a global leader in egg processing technology.
- Benefits: Competitive salary, extensive training, generous holiday, and overtime pay.
- Other info: Exciting travel opportunities and excellent career growth await you!
- Why this job: Be part of a dynamic team making a real impact in the food industry.
- Qualifications: Electrical/mechanical background and strong problem-solving skills required.
The predicted salary is between 41000 - 41000 £ per year.
Location: Telford, UK
Working hours: Fulltime 42.5 plus overtime
For our UK office based in Telford, we are looking for an experienced field service engineer. In this position, you will mainly be present at our customers all over the UK (approximately 70%). Are you independent and proactive? Then we look forward to meeting you!
THE POSITION
Moba is a world leader in innovative machines for grading, packing and processing eggs in the food industry based in the Netherlands. With more than 850 colleagues and a history going back over 75 years, we build the most high-quality technical systems, from design to production and from installation to service. Moba UK was founded in 1966 and was Moba's first foreign subsidiary.
As an International Field Service Engineer, you are responsible for installing machines, maintaining existing machines, and solving malfunctions at customers. You are often present at our customers, approximately 70% of your working time. You will report to our Service Manager in Telford.
Requirements and expectations for a new Engineer starting with Moba UK:
- Estimated to be away from home for at least 3 months of the year and balanced throughout the year;
- Average of 100 overnights per year away from home;
- Be prepared to attend service calls at short notice and work long days;
- During installation of new machinery, work 12 straight days, 10 - 12 hours per day;
- Willing to work weekends and nightshifts;
- Spend time at Moba UK (Telford) for training on procedures, paperwork, machine manuals, systems and training;
- Attend various application training at Moba Netherlands;
- Willing to attend overseas installations;
- Actively complete in-house development courses to enhance company profile and self-renumeration;
- Out of hours call-out support (during training with experienced engineer and thereafter when qualified to attend solo);
- Upon successful completion of training, join our on-call activities covering 24/7 support to the UK (Around 1 week every 6 weeks).
What do we expect from you?
- Electrical / mechanical background demonstrated verbally and through a formal qualification;
- Working within food processing / manufacturing / electrical / mechanical environment;
- Install, maintain and commission machinery / equipment;
- You are able to work under pressure to restore failed systems;
- Excellent communication skills;
- Telephone 'helpdesk' support and advice to customers and colleagues;
- You are able to write detailed service reports;
- Full clean driving licence.
Who are you?
- You represent the core values of Moba; you are innovative, a team player and take ownership;
- You are aware of the need for quality and you take this awareness with you when carrying out your work;
- You are technically well-versed and enjoy tinkering;
- You work in a solution-oriented and results-oriented manner;
- You work in a customer- and results-oriented manner; you anticipate customer requirements and translate this into concrete actions, whereby you can make a good assessment between the interests of the organisation and the interests of the customer;
- You work independently, stress-resistant and solution-oriented.
What do we offer you?
- Salary of £41,000.00 OTE per annum increasing with experience;
- Extensive training program;
- 23 days holiday (increasing by one day for each 5 years completed, up to a maximum of 5 additional days) plus 8 statutory holidays per annum and 3 Christmas gifted days;
- Excellent overtime pay;
- Addition of average holiday pay (based on overtime);
- Staying away from home allowance of £30 per night and nightwork allowance of £100 per shift;
- Food allowance;
- Company vehicle (typically Ford Connect);
- Company Barclaycard, mobile phone and laptop;
- Pension scheme, Healthcare and Insurance benefit;
- Company events.
National Field Service Engineer - United Kingdom in Telford employer: Moba Group
Contact Detail:
Moba Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Field Service Engineer - United Kingdom in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about opportunities at Moba. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge about Moba's products. Show us that you’re not just a candidate, but someone who’s genuinely interested in what we do!
✨Tip Number 3
Don’t forget to highlight your problem-solving skills during interviews. We love engineers who can think on their feet and tackle challenges head-on, especially in high-pressure situations.
✨Tip Number 4
Apply through our website for the best chance of landing the job. It shows us you’re serious about joining the Moba team and makes it easier for us to keep track of your application!
We think you need these skills to ace National Field Service Engineer - United Kingdom in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Field Service Engineer role. Highlight your electrical and mechanical background, as well as any experience in food processing or manufacturing. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Moba UK. Mention your proactive nature and ability to work independently, as these are key traits we value. Don't forget to show your enthusiasm for the role!
Showcase Your Communication Skills: Since you'll be working closely with customers, it's important to demonstrate your excellent communication skills. In your application, mention any relevant experiences where you've successfully communicated technical information or provided support.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it shows you're keen on joining our team at Moba UK!
How to prepare for a job interview at Moba Group
✨Know Your Stuff
Make sure you brush up on your electrical and mechanical knowledge. Be ready to discuss your experience in the food processing or manufacturing sectors, as well as any specific machinery you've worked with. This will show that you're not just a good fit technically, but also passionate about the industry.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Moba values solution-oriented individuals, so think of situations where you had to work under pressure to restore failed systems or provide helpdesk support. Highlighting these experiences will demonstrate your ability to think on your feet.
✨Communicate Clearly
Since you'll be writing detailed service reports and communicating with customers, practice articulating your thoughts clearly. During the interview, make sure to listen actively and respond thoughtfully. Good communication skills are key for this role, so don’t shy away from showcasing them.
✨Emphasise Your Independence and Proactivity
Moba is looking for someone who can work independently and take ownership of their tasks. Share instances where you've taken the initiative or worked autonomously. This will help convey that you’re not just a team player, but also someone who can thrive on their own when needed.