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- Tasks: Install and maintain innovative machines in the food industry while solving customer issues.
- Company: Join Moba, a world leader in egg processing technology with over 75 years of experience.
- Benefits: Enjoy competitive pay, extensive training, and generous holiday allowances.
- Other info: Experience a supportive culture with company events and excellent career progression.
- Why this job: Make a real impact in a dynamic role with opportunities for travel and personal growth.
- Qualifications: Electrical or mechanical background with a passion for quality service.
The predicted salary is between 30000 - 40000 £ per year.
For our UK office based in Telford, we are looking for an experienced field service engineer. Moba is a world leader in innovative machines for grading, packing and processing eggs in the food industry based in the Netherlands. With more than 850 colleagues and a history going back over 75 years, we build the most high-quality technical systems, from design to production and from installation to service.
As an International Field Service Engineer, you are responsible for:
- Installing machines
- Maintaining existing machines
- Solving malfunctions at customers
You will report to our Service Manager in Telford.
Key responsibilities include:
- Average of 100 overnights per year away from home
- Be prepared to attend service calls at short notice and work long days
- During installation of new machinery, work 12 straight days, 10 - 12 hours per day
- Willing to work weekends and nightshifts
- Spend time at Moba UK (Telford) for training on procedures, paperwork, machine manuals, systems and training
- Attend various application training at Moba Netherlands
- Willing to attend overseas installations
- Out of hours call-out support (during training with experienced engineer and thereafter when qualified to attend solo)
- Upon successful completion of training, join our on-call activities covering 24/7 support to the UK (Around 1 week every 6 weeks)
Requirements:
- Electrical / mechanical background demonstrated verbally and through a formal qualification
- Experience working within food processing / manufacturing / electrical / mechanical environment
- Telephone 'helpdesk' support and advice to customers and colleagues
- Able to write detailed service reports
- Full clean driving licence
You should be aware of the need for quality and take this awareness with you when carrying out your work. You must anticipate customer requirements and translate this into concrete actions, making a good assessment between the interests of the organisation and the interests of the customer.
We offer an extensive training program and benefits including:
- ~23 days holiday (increasing by one day for each 5 years completed, up to a maximum of 5 additional days) plus 8 statutory holidays per annum and 3 Christmas gifted days
- ~ Excellent overtime pay
- ~ Addition of average holiday pay (based on overtime)
- ~ Staying away from home allowance of £30 per night and nightwork allowance of £100 per shift
- ~ Food allowance
- ~ Company vehicle (typically Ford Connect)
- ~ Company Barclaycard, mobile phone and laptop
- ~ Pension scheme, Healthcare and Insurance benefit
- ~ Company events
Field Service Engineer Full Time in Telford employer: Moba Group
Contact Detail:
Moba Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer Full Time in Telford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Moba through LinkedIn or industry events. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to field service engineering. We recommend using the STAR method to structure your answers, showcasing your skills and experiences effectively.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of specific examples where you’ve tackled technical issues in the past. We want to see how you handle challenges on the job.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it shows that you’re genuinely interested in the role. Apply through our website for the best chance!
We think you need these skills to ace Field Service Engineer Full Time in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your electrical and mechanical background, and any relevant experience in food processing or manufacturing. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Moba. Mention your willingness to travel and work flexible hours, as well as your commitment to quality service. Let us know what makes you tick!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've solved technical issues in the past. We love candidates who can think on their feet and provide excellent customer support. Share those stories that demonstrate your troubleshooting prowess!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Moba team!
How to prepare for a job interview at Moba Group
✨Know Your Stuff
Make sure you brush up on your electrical and mechanical knowledge. Be ready to discuss your qualifications and experiences in the food processing or manufacturing environment. They’ll want to see that you can handle the technical aspects of the job.
✨Show Your Flexibility
This role involves a lot of travel and long hours, so be prepared to talk about your willingness to work weekends, nights, and even overseas. Share any past experiences where you’ve had to adapt quickly to changing schedules or demands.
✨Customer Focus is Key
Demonstrate your understanding of customer needs and how you can anticipate them. Prepare examples of how you've successfully balanced organisational interests with customer satisfaction in previous roles.
✨Prepare for Practical Scenarios
Expect some scenario-based questions during the interview. Think about how you would handle service calls, troubleshooting, and writing detailed service reports. Practising these scenarios can help you feel more confident when discussing your approach.