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- Tasks: Support social value initiatives and enhance community impact through collaboration and data management.
- Company: Join Moat Foundation, a community-focused housing association making a real difference.
- Benefits: Flexible working, competitive salary, generous leave, and personal development opportunities.
- Other info: Work in a supportive team environment with excellent career growth potential.
- Why this job: Be at the heart of creating positive change in communities and improving lives.
- Qualifications: Strong communication skills and a passion for social value or housing sector.
The predicted salary is between 12684 - 15854 £ per year.
Salary: £12,684 - £15,854 per annum plus a Car Allowance of £932 per annum
Location: Flexible working across any of our offices in Kent (Ashford or Dartford), London (Pollards Hill) or Essex (Maldon) and working from home
Contract: 2 year fixed term
Hours: 14 hours per week, worked flexibly over two or three days
Moat Foundation are committed to creating meaningful social value through our partnerships, contracts, and community investment work. We are looking for a proactive and detail‑focused Support Officer to help us raise the standard of customer benefit achieved through our supply chain and strategic relationships.
If you are passionate about social value, collaboration, and creating tangible community impact, this role offers an exciting opportunity to make a difference.
About the Role
As our Moat Foundation Support Officer (Social Value), you will be central to ensuring that social value commitments translate into real benefits for our customers and communities. You’ll support procurement activity, contract management and stakeholder engagement, while leading on the collection, coordination and presentation of social value data and impact reporting.
You will:
- Administrate our social value workstream through all stages of procurement to maximise customer benefit from supply chain commitments.
- Provide administration and management support to supply chain contract management meetings, enhancing the delivery of social value outcomes.
- Lead the administration of our supply chain social value forum, building strong, positive relationships across stakeholders and supporting innovative collaborations.
- Lead on social value reporting, collating relevant data and evidence to demonstrate customer-focused impact, and using communication tools to promote our achievements.
- Support the development of effective partnerships with housing associations, industry professionals, funders, and project partners to identify new opportunities.
- Provide insight, research and information that deepens our understanding of customers and communities, enhancing the Moat Foundation Delivery Plan.
- Maintain local and practical knowledge of our Hubs and regions, providing hands-on support where required.
- Support local teams by collecting accurate data, photos, case studies and success stories that evidence the impact and development of the Hub offer.
Qualifications
- Excellent communication and administrative skills, with an understanding of Social Value or the housing sector.
- A passion for excellence and the ability to inspire community volunteers, colleagues and partners.
- Strong verbal and written communication skills, with an ability to confidently represent Moat Foundation to a variety of audiences.
- Good numeracy, literacy and computer skills, with the ability to use MS Office (Outlook, Word, Excel) and produce clear, concise reports informed by data.
- Ability to work independently and collaboratively, using initiative and creativity to tackle community issues with tailored solutions.
- Experience in frontline customer service, stakeholder relationships, data collection and reporting.
- Access to your own car.
- A willingness to work outside of standard office hours, including evenings and weekends, to meet community needs.
Why this role matters
Moat Foundation exists to open doors to better lives. We achieve this by including customers in community, especially the most vulnerable and challenged, investing in customer skills, confidence and wellbeing, and increasing resources that customers can use to build their lives. As a Support Officer for Social Value, you’ll be right at the heart of this mission as you ensure customers have access to life-changing resources.
About us
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.
As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
Our values:
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
Benefits and opportunities
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
- Work in a hybrid way that allows you to work from our spacious Dartford office (or other regional offices including Maldon, Pollards Hill and Ashford) some days a week while also giving you the flexibility to work from home or another location that suits your needs.
Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.
How to apply
If you’re excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Thursday 14 May 2026. If we’d like to invite you for an interview, we’ll reach out via email.
It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
Join us at Moat and be part of a team that is shaping the future of housing and communities in the South East!
Moat Foundation Support Officer - Social Value employer: Moat Homes
Contact Detail:
Moat Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Moat Foundation Support Officer - Social Value
✨Tip Number 1
Get to know the Moat Foundation inside out! Research their projects, values, and community impact. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, attend relevant events, or join community forums. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for your interview by practising common questions related to social value and community impact. Think about your past experiences and how they align with the role. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Moat Foundation.
We think you need these skills to ace Moat Foundation Support Officer - Social Value
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for social value and community impact! In your application, share specific examples of how you've contributed to similar causes or projects. This will help us understand why you're the perfect fit for our mission.
Be Detailed and Specific: When filling out the application form, don’t hold back! Use the space provided to detail your skills and experiences. The more we know about your background in customer service, data collection, and stakeholder engagement, the better we can assess your fit for the role.
Tailor Your Application: Make sure to align your application with the job description. Highlight your communication skills and any relevant experience in the housing sector. We want to see how your unique background can contribute to our goals at Moat Foundation.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s straightforward and ensures your application goes directly to us. Don’t forget to submit before the deadline, and we can’t wait to hear from you!
How to prepare for a job interview at Moat Homes
✨Know Your Social Value
Make sure you understand what social value means in the context of Moat Foundation. Familiarise yourself with their projects and how they impact the community. This will help you articulate your passion for social value during the interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that demonstrate your ability to engage with various stakeholders. Think about times when you've successfully collaborated or presented information clearly, as these stories will highlight your fit for the position.
✨Be Data Savvy
Brush up on your data collection and reporting skills. Be ready to discuss how you've used data to drive decisions or improve outcomes in previous roles. This will show that you can handle the responsibilities of leading social value reporting effectively.
✨Demonstrate Flexibility and Initiative
This role requires a proactive approach and the ability to work flexibly. Prepare to discuss instances where you've taken the initiative to solve problems or adapt to changing circumstances, especially in community-focused settings.