Neighbourhood Response Officer in Maldon
Neighbourhood Response Officer

Neighbourhood Response Officer in Maldon

Maldon Full-Time 30654 - 38317 £ / year (est.) No home office possible
Moat Homes

At a Glance

  • Tasks: Manage estates, carry out repairs, and ensure community safety across Essex.
  • Company: Moat, a community-focused housing association making a positive impact.
  • Benefits: Competitive salary, generous leave, and personal development opportunities.
  • Other info: Enjoy hybrid working with flexibility between home and office.
  • Why this job: Make a real difference in communities while working with a passionate team.
  • Qualifications: Experience in property repairs and a valid driving licence required.

The predicted salary is between 30654 - 38317 £ per year.

Hours: 35 hours per week, Monday-Friday

Salary: £30,654 to £38,317 per annum (salary offered dependent on experience)

Location: Essex Areas

Contract: Permanent

Responsibilities:

  • Managing a portfolio of estates across Essex
  • Carrying out minor communal repairs
  • Disability adaptations
  • Site safety checks
  • Rubbish removal
  • Completing general caretaking responsibilities including estate inspections and monitoring of cleaning and grounds maintenance

What we’re looking for:

  • Experience of completing general property repairs
  • Current driving licence
  • An appreciation of the needs of older or vulnerable people
  • Understanding of the role of a housing association

You’ll be driving a Moat branded van and wearing your Moat uniform with pride, providing our customers with the highest quality service. You’ll be provided with full IT equipment including laptop, iPad and mobile phone.

About us:

Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We are more than just a housing provider; we are a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve. As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.

Our values:

  • Own it: We take responsibility for our actions and deliver on our promises.
  • Better together: We believe in the power of collaboration to achieve greater outcomes.
  • Lead by example: We set high standards and inspire others through our commitment to excellence.
  • Be the change: We embrace innovation and proactively address challenges.

Benefits:

  • Make a real impact in our communities.
  • Work with a supportive and passionate team.
  • Enjoy a competitive salary and generous leave.
  • Benefit from personal and professional development opportunities.
  • Work in a hybrid way that allows you to work from our spacious Dartford office two – three days a week while also giving you the flexibility to work from home or another location that suits your needs.

Neighbourhood Response Officer in Maldon employer: Moat Homes

Moat is an exceptional employer, offering a supportive and collaborative work culture that empowers Neighbourhood Response Officers to make a meaningful impact in the communities of Essex. With competitive salaries, generous leave, and opportunities for personal and professional development, employees can thrive while enjoying the flexibility of hybrid working arrangements. Join a passionate team dedicated to creating positive change and delivering high-quality services to our customers.
Moat Homes

Contact Detail:

Moat Homes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Neighbourhood Response Officer in Maldon

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work at Moat. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Brush up on your knowledge about property repairs and the needs of vulnerable people. Show us you’re passionate about making a difference in the community.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience and how it relates to the Neighbourhood Response Officer role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our team directly.

We think you need these skills to ace Neighbourhood Response Officer in Maldon

Property Repair Skills
Driving Licence
Customer Service Skills
Attention to Detail
Site Safety Checks
General Caretaking Responsibilities
Communication Skills
Understanding of Vulnerable Populations
Team Collaboration
Time Management
Problem-Solving Skills
Adaptability
IT Proficiency

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Neighbourhood Response Officer role. Highlight your experience with property repairs and your understanding of the needs of older or vulnerable people. This shows us you’re serious about the position!

Showcase Your Skills: Don’t forget to mention any relevant skills that align with our values, like collaboration and innovation. We want to see how you can contribute to our mission of creating positive change in the communities we serve.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Moat Homes

✨Know Your Stuff

Make sure you brush up on your knowledge of property repairs and the specific responsibilities of a Neighbourhood Response Officer. Familiarise yourself with common issues in communal areas and how to address them, as this will show your potential employer that you're ready to hit the ground running.

✨Show Your People Skills

Since you'll be working closely with residents, it's crucial to demonstrate your ability to connect with people, especially older or vulnerable individuals. Prepare examples of how you've successfully communicated or resolved issues in the past, highlighting your empathy and understanding.

✨Dress the Part

Even though you’ll be wearing a uniform once you get the job, it’s important to present yourself well during the interview. Opt for smart-casual attire that reflects professionalism. This shows respect for the interview process and gives a good first impression.

✨Ask Thoughtful Questions

Prepare some insightful questions about the role and the organisation. This could include inquiries about team dynamics, community engagement initiatives, or how they measure success in the role. It shows your genuine interest and helps you assess if the company aligns with your values.

Neighbourhood Response Officer in Maldon
Moat Homes
Location: Maldon

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